User Activity
Hi, We have implemented configuration compliance on our lower instance and kept everything OOB, haven't made any customizations. I have clicked resolve button on remediation task (which was on awaiting implementation state) and input the resolution n...
Hi, We have a requirement of creating a user record on sys_user table from the flow and user id from that user record should be populated on one of the variables under catalog task. How do we populate the variable value on catalog task from the flow ...
01-20-2026
Hi, Would like to know the difference between Knowledge and Attached Knowledge related lists on catalog tasks and Incidents. Any articles added to the task from knowledge suggestions by clicking on 'Attach to Task/Incident' will be added to Attached ...
01-09-2026
Hi, We have upgraded employee center to 39.0.8 and SN instance to Zurich. After upgrades, we no longer see the top navigation bar. I see that top and side style navigation bars are introduced, I have changed ours to top, still the navigation menu and...
10-07-2025
Hi, We have a requirement to integrate servicenow with sage app which is hosted on SQL database with the below fields:Asset, Serial Number, Description, Manufacturer, Model, Pickup date. I don't find much documentation on this. Can we make use of Sag...