ServiceNow Community

Are drilldown kind of visualization supported in platform analytics?

Hi,I have several reports and dashboards in Classic UI. I migrated these to Platform Analytics dashboards but there are several reports and interactive filters which were not working properly in Platform Analytics , so the suggestion that came was to...

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Resolved! SNPI Story 1 - Build a Scoped HHD Application

Validate Task failed even though created Request Prototype module."Did you create the Request Prototype module?" Can someone help resolve this. Thanks

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OOTB of New Hire Onboarding (Demo)

I am early In ServiceNow HRSD journey, why can't I find the OOTB of New Hire Onboarding (Demo) under Manage HR Catalog after installing the relevant HR plugins?

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source.sys_import_state_comment display empty

Hi, On Transorm Map into an "OnAfter" script, i use the "source.sys_import_state_comment" to display information about the action, but in result Import set the information is empty.It is working or not into onAfter script ? Regards,Cédric

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Article - In a Catalog Item : How to Fetch Main Form Variable in a (MRVS) in Service Portal

This article explains how to access and use variables from the main Catalog Item form inside a Multi-Row Variable Set (MRVS), specifically within the Service Portal environment. Use Case : In many ServiceNow catalog items, you might want to fetch a v...

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How to color VTB Card background

Hi, Is there any way to color the VTB Cards background in the VTB Board based on certain conditions?

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Article - Add New Walk-Up Reason and Associate with Queue from Agent Mobile

This is a Agent Mobile Application which allows Walkup Admins/Walkup Managers to easily manage entire walkup management on mobile apps. This is a applet which allows : Create a walkup reason in wu_reason table.Associate the newly added walkup reas...

Article
Walk-Up Experience

Issue calling Script Include in Automated Indicator

I am Trying to call a script include into a Automated Indicator the filter condition i am using is Sys_is is one of javascript&colon; new nameofscriptinclude().function();The script include is working fine if i call it from a background script it is ...

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Dashboard
Filters
Performance Analytics

Custom Widget Layout Issue in Employee Center When Switching to RTL (Hebrew)

Hello everyone,I’ve created a custom widget in the Employee Center using HTML, CSS, and JS.When I switch the system language to Hebrew (RTL), the lines and layout in the widget shift out of place, breaking the design.Interestingly, this issue does no...

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CI Maintenance During Outage

Hi All, We have a requirement such that all affected CIs in a change record should have outage records for all the affected CIs that get added in the change record and outage window should be adjustable until change implementation time is completed....

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How to confirm a confirm modal in client script in UI Builder

Hi,Can anyone please on the below use case:-I want to call a confirm modal in the on submit button of risk workspace.The modal should have a Yes or No buttonOn click of Yes, the page should get submitted.On No, I've to populate a message alert to the...

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Unable to create a breakdown with CI class in Performance Analytics

Dear Experts, I have created an indicator on the base configuration table, but i am unable to create a breakdown that will show the separation of class with count on the managed by group which is empty... Is there any use case like this.. ??? Any he...

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Performance Analytics

Action Names In UI Actions

What’s in a name? That which we call a rose by any other name would smell as sweet. William Shakespeare Have you ever wondered about the Action name field on a UI Action? The documentation for UI Action describes the Action name as Defines a name to...

blog
User Interface (UI)

Transform Map Best Practices

Transform Map Best Practices While working with transform maps, we generally have an habit of creating temporary tables for the load and leave it later once the job is done. If you have plans to reuse the import set or if they are being configured ...

blog
Integrations
Scripting and Coding
User Interface (UI)

why "GeneralPDF" not working, getting error like GeneralPDF not defined

Hi All,Kindly let me know why GeneralPDF not workingError : gs.addErrorMessage("PDF generation failed: " + e.message);GeneralPDF not defined.Client SCript :var responseBody = Contenthtml; var letterheadHTML = "<html xmlns:o='urn:schemas-micro...

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