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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Its_Azar Specialist Why Staying Close to OOB in ServiceNow Makes Things Easier If you spend enough ti... Read More George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours Live with Frances Frei — Storytelling for Bold Change (APAC) Hosted by jasminecole 22 May, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Storytelling for Bold Change Hosted by jasminecole 22 May, 2026 09:00 AM PDT Event Details Online The ServiceNow User Group is coming to Atlantic Canada — and we need you! Hosted by Brandie 26 May–28 May, 2026 04:30 AM PDT Event Details Online ServiceNow Meetup #10 in Wrocław! - 26.05 Hosted by mgorzkowski 26 May, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Champion Your Upgrade to the Australia release Hosted by ServiceNow 26 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy Hosted by seemasingh 26 May, 2026 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! worfklow studio fire event troubleshooting

;tldr: what other troubleshooting tools are there in ServiceNow that might lead me to the answer? I've got a workflow that has a "fire event" section on it.  I'm getting an error on the "fire event" section, but can't figure out how to get more troub...

  • Question
  • Flow Designer
  • Process Automation Designer
  • Workflow Automation

Resolved! How to disable "Welcome to the Platform Analytics experience" popup in Zurich

For those who have migrated to Platform Analytics, does anyone know how to disable the "Welcome to the Platform Analytics experience" popup that start to show up on upgrade to Zurich? We want to disable for 3 reasons, and I can't find a system proper...

  • Question
  • disable popup
  • Platform Analytics
  • workspace modal
  • Zurich

Bridging BIAN and ServiceNow CSDM — a discussion paper for financial services architects

Over the past eight months, a working group spanning BIAN and ServiceNow has been quietly working on a question that nobody had cleanly answered: if BIAN defines what a bank does, and CSDM describes how ServiceNow manages the systems that do it — why...

  • Article
  • BIAN
  • CSDM
  • CSDM CMDB
  • DPM
  • Enterprise Architecture
  • Financial Services
  • Reference Architecture

Lab 4.2.1 Strategic Portfolio Management

Keep getting this error.   Attempting to add a resource through 1.4 (PID) but keep an error.  Any assistance would be great. Thank you,Bruce

  • Question

LIst Action Client Script - g_list

QuestionI created a Declarative Action for Lists implemented as a Client Script. Inside the script, I'm running into some issue with g_list. I think it's supported there, but maybe I'm doing something wrong. If I try to access g_list.getQuery(), it w...

  • Question

'Changes to' operator missing in Flow trigger conditions

Hi guys, after upgrading my PDI to Australia I miss the "Changes to" operator in the Flow Designer trigger conditions. There is a warning shown for the flows I created under Zurich, that the operator is not recognized and not supported.Is there any o...

  • Question

Now Assist Center Intro

Now Assist Center Intro Table of Contents Natural Language ConfigurationInstance-Aware Calls to Action (CTA)Agent AdvisorBuilt-In AnalyticsContext-Aware Help Articles Hub https://sn.works/coe/nachub We Value Your Feedback! Give Feedback ...

  • blog

Now Assist Center (NAC) Hub

Now Assist Center Hub Welcome! Now Assist Center: One Place to Manage AI on Your Instance If you've spent time configuring Now Assist, you know the drill: multiple consoles, scattered settings, constant context-switching. Now Assist Center fixe...

  • blog

OT Incident and Change management process Documents

Hi all - hope everyone is doing well. From an OTSM perspective, are there any references for Incident management or change management process documents for the OT environment. Most of the discussion in the e-learning is about implementing the module ...

  • Question

Implementing On-Call with SendWordNow: Any ideas?

Hi friends, Our team has been tasked with implementing ServiceNow's On-Call Scheduling for ITSM with SendWordNow instead of Twilio. Has anyone successfully done this using the OnSolve plug-in and not the API? Any scripting ideas for specifically send...

  • Question
  • On-Call Scheduling
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