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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Can't chat VirtualAgent in Teams

I had chatted until yesterday, but I can no longer do it. I want to know the cause.The portal tab next to you will be displayed properly. Just chat is not allowed...

  • Question

Platform Analytics

We are working through the upgrade for Zurich and are working through dashboard changes in platform analytics and I am wondering if others who are not licensed for performance analytics are looking at the migration and if they are seeing areas where ...

  • Question

Unable to create app in App Engine Studio – Scope name error

Hi Community,I’m new to ServiceNow and working on my Personal Developer Instance (Zurich release).Whenever I try to create my first app in App Engine Studio, I get this error:“Unable to create this application. Go back to the create app experience an...

  • Question

CSM correct career Path

Hello there. . .  Team can someone help me by guiding me or telling me what is the learning path on the platform to become a Customer Success Manager?  What courses should one take, is there any order and what are the ones that are certified or micro...

  • Question

Next steps after CSA exam?

I would love to know what paths people are taking after the CSA exam from a noncoding perspective. I want to go about it structurally. I am not entirely new to ServiceNow and have worked in a techno functional role before. Which certifications or ski...

  • Question

Curated list of resources to learn about CMDB and CSDM

CMDB is such a vast topic that it is quite time-consuming to find the right resources to learn about it or to find some information related to it. In this article, I have collated a wide variety of useful resources related to CMDB and CSDM.   1. Serv...

  • Article
  • Data Foundations
  • Data Health Tools
  • Service Graph
  • Service Graph Connector

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Looking to build connections and bring your community together? Apply to become a Meetup Organizer by filling out our interest form!

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Resolved! Exploring Opportunities & Skills in ServiceNow

Hello ServiceNow Community ,I am exploring opportunities to build and grow my career in ServiceNow. I’m interested in understanding:How to join ServiceNow-related job roles  what skills and certifications are most valued?Which areas in ServiceNow (li...

  • Question

ServiceNow Certification (CSA, CIS etc)

Hi Community Members, If I register exam via webassessor which is not linked to my current employer and I pay the exam fees on own .  Will my certifications still be valid or I need to link account with ServiceNow partner employee ?? Regards,Manal Aq...

  • Question

Showing MRVS on SC_Task

Hello Community,I am trying to display MRVS present on catalog item to sc_task genenrated after approving the RITM.I am using client script and script include, but not able to show MRVS on sc_task.Only problem is HTML table is not appearing on sc_tas...

  • Question

Dynamically retrieving the approver user in ATF and impersonating them

Hello community — I'm facing an issue with ATF impersonation and hope someone can point out what I might be missing.Environment & contextI have an ATF test where:Step 36 is a Record Query that successfully returns a sysapproval_approver record (I can...

  • Question

IRE Issue

Hi Everyone, I am trying to create an Identification rule on cmdb_ci_service_auto table; its label has recently been updated to service instance after the Yokohama patch updates. The identification rule was created successfully, but there is a RED ma...

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