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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Open window in Same tab for the Service Operations workspace

Like many groups we have had to rebuild our Edit buttons for the workspace views. I have managed to get the declarative action to work properly in the Project workspace, however I am unable to get the open(url,'_self') script to work in the Service O...

  • Question

Enable AI Search in portal to support multiple languages

When a user’s preferred language is set to English, searching for catalog items using another language (e.g., German) does not return relevant results, despite the catalog items being properly translated and available in the translation tables.The po...

  • Question

CMDB onboarding templates

Anyone have a great set of onboarding tools for CIs? We've got a large project going on here that has a lot of interconnected part and pieces and asking if anyone has developed an onboarding document (Excel or otherwise) that could be ingested by Ser...

  • Question

Knowledge Vault: Unveiling Insights from the ServiceNow Universe

Introduction: My professional journey began in the realm of IT infrastructure management. Initially, I served as a BMC Remedy Technician before transitioning to ServiceNow. I was particularly inspired by the concept of the Personal Development Instan...

  • blog
  • Best Practices
  • Instance Configuration
  • Integrations
  • Script Debugger
  • Scripting and Coding
  • Support - Customer Enablement
  • Team Development
  • User Interface (UI)

Issue when flow are executed simultaneously

Hello Community,I have a scenario, where the flows are executing simultaneously and bringing unexpected behaviour.Ex: I have count field on a Parent Table. When the Child record is completed, it will check the previous value and increment to one.If I...

  • Question

Catalog Item not prefilling the form

I have a catalog item that needs to prefill two fields, the short description and description. I have the link setup to send the data over like so. /sp?id=sc_cat_item&sys_id=72ba83d1b35313007a6de81816a8dc54&sysparm_variables=%7B&var_short_description...

  • Question

USEM Office Hours FAQs: Migration & Adoption

Thank you to everyone who has been joining our Unified Security Exposure Management (USEM) Office Hours. Below you'll find a summary of the top frequently asked questions and answers curated from our USEM Office Hours series. We've also attached the ...

  • Article
  • Application Vulnerability Response
  • Configuration Compliance
  • Container Vulnerability Response
  • Unified Security Exposure Management
  • USEM
  • USEM Upgrade
  • Vulnerability Response

"New" EPICs are not showing on CWM

Hello, This KB "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2675470" suggests that we cannot view EPICs from the new table "sn_align_core_scrum_epic" on CWM, if so how can view the EPICS that were created ? BR,Hamza.

  • Question

Invalid Task

I have done the task as per the steps suggested, but I am getting the task as invalid when I submit it.  Someone, kindly help me

  • Question

pdi

Hello community !My instance doesn´t wake up and stay offline is there any solution to this problem?

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question
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