ServiceNow Community

MID Server Windows OS In-place Upgrade

We are currently running mid servers on Server 2016, which will be fully end of life in 15 or so months, so looking to upgrade. Plans are to upgrade to Server 2025. My question to the community is whether anyone has experience doing in-place Window...

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Define mandatory attribute of CI Class - CI Class Manager or Dictionary override ???

Hello All, I learnt there are 2 ways to define a mandatory attribute for a CI Class 1. From CI class manager > Attributes > Added > Mandatory > True/False 2. Dictionary Override - Right click on attribute > Configure Dictionary > Dictionary Override...

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Date math problem

Hello,I am attempting to use GlideDate to calculate the difference between today and a saved date, but I keep getting the time included with the GlideDate object (even though everything says that doesn't happen. I ran this script as a test: var today...

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Script include always returning false

chkDates: function() { // check change task planned dates are within the parent change request planned dates var chgStartDate = this.getParameter('sysparm_start'); var chgEndDate = this.getParameter('sysparm_end'); var changeStartDate = new ...

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Articles in Draft stage

In the list of published article list there are almost 350 plus articles in draft stage which are not available for the employee in EC pro. I wanted to know how can we retire the articles without the authors publishing it.

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Map is not available for current floor or building error in mobile during onload but portal working

Map is not available for current floor or building error in mobile during onload only but if we change different building/floor/date using autosearch map is loading .No issue with portal all are working .This is happening after we enable auto search...

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How to add business days to a date field based on category selection (skip weekends)?

Hello Community,I need help creating an OnChange client script that adds business days to a date field based on a category selection, while skipping weekends (Saturday and Sunday).Requirements:When category = "Hardware" → Add 5 business days to the d...

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Resolved! PDI Offline with note Instance is undergoing unscheduled maintenance

My PDI has been offline for two days now. The banner states:Developer Instance is undergoing unscheduled maintenance. Anyone have any ideas what the issue might be?

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case creation page

Hi Team,How to configure additional fields in HR workspace case creation? Few fields like opened for description are getting disappeared and not sure why its happening.

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CIS-PA recent experience

Is anyone recently passed PA exam and other than the fundamentals and advanced PA courses , are there quizzes or practice questions to get familiar with the exam ?

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Regarding CSA exam

Is there any Service now CSA exam vouchers or coupon code?

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Now Mobile Push Notification Not Working

Hi Community Members, I have created below 1. New Push Message2. Push Notification Message Content3. New Notification with Push Message only = true4. Push Message field in notification is lined to created in point 1.5. Also enabled notification in No...

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FSM - Tracking Contractor certificates of insurance

We are using Retail Management and Field Service Management, with the Contractor Management add-on. The goal is to track certificates of insurance that contractors maintain, specifically:Type of insurance cert,Start date,End date, andCopy of the cert...

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We need to hide Worknote from service Portal for the incident record

We need to hide Worknote from service Portal for the incident record, Since worknote only for the internal team's Purpose.

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OpenID SSO plugin setup in Orlando

Hi, Do anyone work with OpenID SSO plugin in old version like Orlando and want to help with the setup?Created entry in application registry for external OIDC and want to use it for SSO but looks like request.getQueryString() is null. Will appreciate ...

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