ServiceNow Community

How to customize session timeout modal popup in Service Portal without impacting other modals?

Hi Community, I'm trying to customize the session timeout modal in Service Portal. The goal is to adjust its size and overall look and feel(padding , fonts, colors etc.) While working on this, I have couple of concerns:1. I cannot edit HTML directly,...

Question

Resolved! how RetrievHi, Selected Record sys_ids from List-Type Declarative Action in ServiceNow Server Script

Hi,I've created a list-type declarative action for my workspace experience in ServiceNow. I need to access the sys_ids of the selected records within the server-side script, but I'm unsure of the correct method to retrieve them.I've tried incorporati...

Question

Adding and Managing Languages in ServiceNow

By default, the ServiceNow platform supports American English as its primary language. However, organizations working with global teams and customers often need multi-language support. ServiceNow provides plugins for several out-of-the-box (OOB) tran...

Article

Schedule export dashboard does not include any attachment?

Hi all!I am setting up a Scheduled Export of a Dashboard in Platform Analytics, but the email doesn't include any attchment (same for ppt and pdf).Is thee a setting somewhere I miss or why that behaviour?In the Core UI there is no issue regardning sc...

Question

About procurement topic

I got project on procurement topic please let me know basic concepts, what topic include in that..?regards,lusey

Question

UI Builder Components List Menu says to use sn-now-list-menu bundle

I have a requirement to build a workspace that is also mobile-friendly, so I'm unable to use the OOTB templates provided by ServiceNow. As such, I'm rebuilding some of the pages from scratch to make them mobile-friendly. One of the ones I'm having di...

Question

Create Custom Zero Copy Connector

I cannot find any documentation on how to create a custom zero copy connector. For example, if want a zero copy table to get data from Amazon S3 (for which there are no primary or community connectors available as far as I can see). I am using S3 as ...

Question

OOTB New Hire Onboarding (demo) issue

The following issue is really troubling me, and I hope to get help. It's still about the HRSD OOTB New Hire Onboarding (demo) issue. submitting a record from the Employee Center should automatically create entries in the user table and HR profile tab...

Question

ATF

if that is feasible through the ATF to automate "CanRead" and "CanContribute" user criteria for Knowledge Article, any way that's a OOTB automated diagnostic.if anyone knows please let me know how we can implement.

Question

Autopopulate the current user details in the catalog item form and empty field should be editable

Hello I have been assigned to a task where the requirement as follows: I want to auto populate all the current login user details in catalog item and store them all in variable set and use it and if the current user doesn't have any details for examp...

Question

Decision table in flow designer

Hi Team, I’m working on a flow where: A request is submitted through a Service Catalog item. I need to send approval tasks to different groups based on the requester’s department. There are about 40 departments and 10 approval sets. What I’ve don...

Question

in ui builder input search created but error is coming in consol

in ui Builder search input configured but its not working , when i check it in consol below error is there.

Question

UI action that can associate current record to multiple records

I have a custom table where I am trying to implement a UI action to open a list pop up that allows user to add records that are related to the current record. How do i implement something like this? (refer to the picture)

Question

QUESTION RELATED TO MAIL SCRIPT

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action, /* Optional GlideRecord */ event) { var grp=current.assignmen...

Question

Agent Client Collector Discovery and JEA

Hi everyone,We’ve recently installed Agent Client Collector (ACC) on a couple of test Windows servers and configured a test MID Server specifically for ACC. These Windows servers were previously being discovered using JEA with ServiceNow Discovery, a...

Question