ServiceNow Community

after creating a request from change button sow where to find the below page configuration?

"There is a create request declarativ e action on sow for incident when clicked on it it takes you to the categories then you select one catalog form and then submit.when request gets created incident gets closed and the below page is coming.I need t...

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Unable to make expense type field in pm_project_task table in workspace list view.

Unable to make expense type field in pm_project_task table in workspace list view. The requirement is whenever user try to change the expense type field from some value to none, we should not allow them in workspace list view also.We have configured ...

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Variable values in a flow

Hi Community I have an issue with a variable value in a flow, is there any easy way to see what value a variable is set to in a flow please? Thanks in advance.

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What widget do i need to use to add a filter to the portal?

As you can see, I create a list in the portal page. However, I want to engage and search data more easily. So, What widget do i need to use to add a filter to the portal?

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San Diego

Automated Bulk Data Import from Excel Using Service Catalog

Hi everyone,I would like to share a practical use case that we recently implemented in ServiceNow. This solution helps users create or update Asset records in bulk by simply submitting a Service Catalog Item with an Excel attachment.This approach is ...

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Asset Management
Request Management
Service Catalog

How to create a report to display the data with respect to the year and the months.

Hi Team, I have the requirement where customer wants to have the report that displays the data on yearly basis and also when we the year is selected, it should allow users to select months too to be able to view the data dedicated to that particular ...

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Enable RITMS along with Requests on the MY Requests page on Employee center portal

Hi All, Having a requirement that, On the Employee center portal, under my requests along with Requests can we enable Ritms cards aswell. Currently we can find to see only the requests. Is it possible to set the view to show the ritms. If not possib...

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How to Get paremeter value from public survey url

I have a req for adding the read only question User Name to a public survey. the value of User Name need to get from URL. how to implement it?

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cis data foundations

CI relationships are used in CMDB to model dependencies between configuration items.For example:Application Service → runs on → Application ServerApplication Server → connects to → Database ServerThese relationships help ServiceNow perform impact ana...

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Data Foundations

Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it. Using the...

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Issue with Weekly Report Showing Empty Data from 2023 on X-Axis

Hi,I created a column report with weekly intervals, but the X-axis is displaying too much data starting from 2023. To limit the data, I updated the filter to Weekly view – Last 1 month (Created on or after last month).However, the report is still sho...

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Custom discovery pattern

Hi All,My team stuck across a problem where some applications are not getting discovered by OOTB ServiceNow patterns. We tried to modify OOTB pattern with Extension section but still facing issues in finding the application. So need to customize the...

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WSD workplace service

What is the “Execute Service Item” activity type in Workplace Services → Workplace Service ActivityHow does it work, and how do we find the record related to this activity?

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How to create a multi‑page form in Now Mobile (Mobile Studio) and then create an Incident

I want to build a multi‑page form flow in the Now Mobile appGoal -Create a flow where:Page 1 → User fills some inputs (e.g., barcode scan , String) then Next buttonPage 2 → User fills additional inputsSubmit → All data from Page 1 + Page 2 is combine...

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Visualize groups of CI’s

Hi, I would like to show a group of top node CI’s, such as services, in a unified map. The use case is mostly related to projects etc where we want to easily visualize how all included items relate and is built up. We only have ITSM std. capabilities...

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