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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 16 Oct, 2025 12:00 AM PDT Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 16 Oct, 2025 12:00 AM PDT Event Details Online Live on ServiceNow: Process Mining Academy Hosted by Lolita Honkpo 16 Oct, 2025 07:00 AM PDT Event Details Online Webinar Series: CRM for the AI Era - Episode 2 - Fix the broken customer experience Hosted by Maria Reyes 16 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s new in ServiceNow's Zurich release for Telecom Hosted by Lolita Honkpo 16 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s new in ServiceNow's Zurich release for Telecom Hosted by Lolita Honkpo 16 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! How to make label variable type to look bold in service portal?

Hi all,   we got a requirement to make label variable type as bold in service portal for a catalog item variable. I tried this by using a catalog client script. It is working fine in native view. If i open that catalog item request form in service po...

  • Question
  • Incident Management
  • Service Catalog

Timesheet portal Project time category

Hi All, Been trying all day to figure out how to not show Project time categories that are disabled. I disabled some project categories on the table "project_time_category" however they are still showing on the timesheet portal. Does anyone have any ...

  • Question

Looking for process suggestions or ideas

Hi All, Relatively new to ServiceNow development and the developer role in general. We have a business process that utilizes a flow with over 150 steps. The flow has some inconsistent actions that are making it tricky for our teams when it comes time...

  • Question

ServiceNow Mobile App Builder

Hi,  We have Custom Scope in ServiceNow Mobile App Builder. we have a screen where we want to default to a stock room from alm_stockroom table. But in the Mobile. App Builder -> My mobile scope -> Data -> my data item i am unable to see that table in...

  • Question

Is there a way to specify the columns to seach in a Reference Field?

I am looking for a way to specify the columns with which the search will be performed in the Caller ID field of the incidents form. That is, I can see the name, mail, email, phone, but the autocomplete search should only be performed by the name or t...

  • Question

Record not found' Message – Request for Customization

Hello, When searching for an SN item that may have been deleted or that the user does not have access to view,a "Record not found" message is displayed upon clicking the record link. Could you please let us know where this message is generated from, ...

  • Question

Resolved! Changing Incident Priority Based on Alert Metric Name

Hello Everyone,We have incidents being created through Event Management. Our requirement is to update the priority (impact and urgency) of these incidents based on the metric name of the originating alert.I tried configuring this using Alert Manageme...

  • Question

Form Builder/Design Form vs Layout Form

Trying to understand the differences between the Form Builder/Design Form vs the Layout Form options when trying to layout a form. I ave a form with a lot of sections I am trying to consolidate into less sections. The form currently, using UI policy,...

  • Question

Security Data Filters in ServiceNow

  Overview Security Data Filters (SDFs) in ServiceNow restrict access to records based on user roles or security attribute assertions. These filters are applied before a query is executed, ensuring only authorized users can access sensitive data—whet...

  • Question
  • upgrade

Export to Powerpoint "instance refused to connect" issue.

Hi SNOW community,  We recently upgraded our instance to Zurich, since the upgrade, I've been unable to use the "export to powepoint" add-on for SPM.  I use PowerPoint Online and sideload the manifest file each time I need to create a template (using...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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