We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

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What`s New Popular Posts More The latest in Community Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Register today for the SNUG Live event! Hosted by tracyo_brien 14 Jul, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia and Q2 store release for ITOM AIOps Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online AI Leadership Roundtable: Leading AI Transformation in Mission-Driven Organizations Hosted by Mayleen Fitzcha 15 Jul, 2026 12:00 PM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 16 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - What's new in Australia: Identity Hosted by Abigail Lavadia 16 Jul, 2026 09:00 AM PDT Event Details Online Office Hours with Francis Frei -- How to Apologize (APAC) Hosted by jasminecole 17 Jul, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

CAB Cutoff Validation for Normal Changes

Hi Team,I have a requirement related to CAB Date/Time (cab_date_time) on the Change Request table.ScopeApplicable only for Normal Changes.CAB meetings are conducted on:MondayThursday Business RequirementA cutoff time exists for adding changes to the ...

  • Question

CAB Date Restrictions and CAB Cutoff Validation for Normal Changes

Hi Team,I have a requirement on the Change Request [change_request] table for the CAB Date/Time (cab_date_time) field and would appreciate guidance on the recommended approach and complete implementation scripts.ScopeThis requirement applies only to ...

  • Question

Resolved! PDI Being Reclaimed for No Reason - No New PDIs Available

I have received emails stating my PDI will be reclaimed tomorrow, with no reason given.  It is not due to inactivity as I use my PDI every day.  I know that PDIs are unsupported and can be reclaimed whenever SN feels like it.  My concern is I have co...

  • Question

ServiceNow Administration Fundamentals LabX Task Validation Issue

Hi All I had enrolled in ServiceNow Administration Fundamentals LabX course to practice SNOW Administration and improve my hands on skills. The first task was to create 2 users with given details, its been completed and validated, everything is good ...

  • Question

my instance (dev355767)

I have Australian version. I am trying to activate plugins with demo data. Each time, i am receiving an email stating the plugin was not activated please report the issue in the instance help section of service Now developer community. can some assis...

  • Question

Having issues with activating plungins

My instance is dev355767, I am trying to activate plugins with demo data. Each time I am receiving a message of Activation failed. In email I was recommended to go instance help to report the issue? Can some one help me? I have Australia version 

  • Question

I cannot access ServiceNow University after logging in

After I log in to my account, I can't access the ServiceNow University homepage. It's either a blank page, an "Oops" dialog box with Arabic in it, or it tells me I can't use my account ID. I've attached different things I see after trying to log in, ...

  • Question

PDI Reclaime

My instance was deleted, even though I had been using it over the past few days. In short, it was neither idle nor inactive. In fact, I even upgraded to the latest release two days ago. I would like to understand the reasons for this.

  • Question

Recuperação de PDIs inativas

Sabemos que a ServiceNow disponibiliza gratuitamente um ambiente de desenvolvimento para estudos chamado PDI (Personal Developer Instance).    Chegamos em um ponto em que a quantidade de pedidos de novas PDIs está sendo maior do que a quantidade de P...

  • blog

How to Remove Work Notes from Activity Section in Service Portal?

Hi Everyone,I have a requirement to remove Work Notes from the Activity section in the Service Portal. I reviewed the Activity Widget, but I wasn't able to identify where the required changes need to be made.Could someone please help me understand:Wh...

  • Question

Is there a hard limit on the size of EncodedQuery

I would like to find out when using .addEncodedQuery('Is there a char limit here?'). I am trying to limit the number of database calls by building a large encoded query and then making a single call that returns all items. Basically, instead of havin...

  • Question
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