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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] How to expedite your ITOM journey with ServiceNow Impact Hosted by Lolita Honkpo 10 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [APAC] How to expedite your ITOM journey with ServiceNow Impact Hosted by Lolita Honkpo 10 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 11 Nov, 2025 05:00 AM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Connection and credentiails

I want to know if there is any way to find where a credentials has been used in the instance, like in how many Rest API step, Actions or Outbound rest messages. For Example, i have credentials called XXX, i want know where it has been used like in ac...

  • Question

Resolved! Export Request Queued - Platform Analytics

Hello,I am currently encountering an error on a ServiceNow instance I work on. It seems that after migrating to Platform Analytics, many issues have popped up.I migrated to Platform Analytics in Xanadu, then the instance was upgraded to Zurich, now a...

  • Question
  • Migration
  • Platform Analytics
  • Zurich

Flow actions not executing from transform script

Hi all, I am trying to execute flow actions from transform scripts using the code snippet that we get. The same snippet is working as expected in other server side scripts, but from transform scripts (onAfter, onComplete), the action is not even exec...

  • Question

Resolved! Remove HTML tags from Report

Hi community, I have a report on dashboard for which HTML tags are visible for html column. Is there a way to remove those tags so that only plain text is displayed.

  • Question

wait for condition in subflow

I have a subflow, where i wanted to add wait for condition with incident state to be checked in the condition.but the table field i cannot select in the wait for condition action in subflow, the drop down is not working. without selecting table, i ca...

  • Question

CMDB archive rule

Morning, all. We stumbled across an issue while doing some data reconciliation that has raised concerns and I'm hoping someone has more insight to the issue. In our TEST instance only, the OOB "archive configuration items" rule was triggered earlier ...

  • Question

HRSD Case Creation: Can we use a Record Producer?

Hello When an agent attempts to create an HR case, they have to select the COE as well as the HR Service.  We have several COEs in play in our HRSD configuration, each with several HR Service options.  However, one of these service options requires s...

  • Question

Discovery

What are the questions you should ask your client before carrying out a discovery? 

  • Question

Newbie to Service Now :)

Hello everyone. Just a newbie starting on his Service Now journey  Hope everyone is doing well! 

  • Question

FSM Implementation Class Files Missing

Hello team. Hope you are doing well. Have started this course: Field Service Management (FSM) Implementation On Demand. I am unable to download the resources required to complete the lab activities. Upon clicking on the link to download the resources...

  • Question

Use 'Wait for duration' to wait till 2 weeks prior to a dynamic date

Hi all, I have got a requirement where I get a survey response in the form of a date field (which is a string value), and I need to use a wait for condition to wait till two weeks prior to this date.The issue is that, the wait for duration doesn't wo...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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