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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Register for the Hawaii SNUG H2 2026! Hosted by WhitleyT 14 Sep, 2026 11:30 AM PDT Event Details In person Build Agent Workshop - New York City Hosted by Carrie Lea 15 Sep, 2026 06:00 AM PDT Event Details Online ServiceNow Exchange: Workflow Data Fabric Academy - How AI agents connect to your enterprise Hosted by ServiceNow 15 Sep, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Leading Through the Shift - Build AI Adoption That Sticks Hosted by ServiceNow 15 Sep, 2026 08:00 AM PDT Event Details In person Live Webinar | Outcomes first: How Medtronic turned AI hype into measured value across HR Hosted by amykegan 15 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ITOM Academy – MID and ACC Governance Leading Practices Hosted by ServiceNow 15 Sep, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ATF Framebuster Issue

Hi, I am getting a Framebuster issue and the error displays as below, when I run an ATF script on CSM/FSM workspace with a click of a Create Case button. Is there any work around? "Client test runner closed or navigated away while step was running. I...

  • Question

address lookup capability

Does ServiceNow have a built-in address lookup capability (without a paid 3rd party integration)? I'm looking to improve the user experience on our Service Portal catalog items.Currently, users have to manually enter:Address Line 1Address Line 2Town/...

  • Question

Unable to reset password - it has an unrecognized cell#

I'm trying to reset the password of my developer account to log in to my PDI, but it prompts me to validate with a text to an unrecognized cell#.  It's not my home cell#, not my work#, just some random number.  Any suggestions on how to rescue my acc...

  • Question

ServiceNow アップグレードでスキップされるレコードの削減

スキップされるレコードは ServiceNow のアップグレードでよく発生する問題で、多くの場合、標準 (OOB) レコードに加えられた変更が原因です。レコードがスキップされると、アップグレードプロセスが複雑になり、手作業が増加する可能性があります。この記事では、ServiceNow のアップグレードでスキップされるレコードを減らし、将来のアップグレードをより円滑にするための戦略について説明します。 概要: スキップされるレコードは ServiceNow のアップグレードでよ...

  • Article

Knowledge Base Submission task not validating in ServiceNow lab

Hi everyone,I’m working on the “Submit a request for a New Employee Resources Knowledge Base” task in the Welcome to ServiceNow course.I submitted the request successfully (REQ0010002) through Employee Center, filled the form exactly as instructed,...

  • Question

スキップされたすべてのレコードの手動レビューはもう不要です: 自動スキップ解決がアップグレードプロセスをどう変えるか

  ServiceNow のアップグレードには常に何らかの負担が伴います。ライセンスやダウンタイムではなく、インスタンスが完全にクリーンになる前に解決・調整が必要となる、ベースシステムの変更と競合するカスタマイズされたレコード (すなわちスキップされたレコード) をレビューする、アップグレード後の作業労力です。成熟した、高度に構成されたインスタンスを持つ組織の場合、その負担はリリースサイクル全体で数百時間かかる可能性があります。自動スキップ解決は、その負担を大幅に軽減するために設計された Ser...

  • Article

Task: Create iTunes Discovery Pattern (Part 1)

I am getting an unexpected error on executing my task for Discovery fundamental for ServiceNow university program. the task is Task: Create iTunes Discovery Pattern (Part 1) it basically asks me to execute discovery on a particular mid server Ip addr...

  • Question

OAuth2 統合用の JWT トークンの生成

はじめに 一部の統合では、認証フローで実際のアクセストークンを要求する前に JSON Web トークン (JWT) を生成する必要があります。認証エンドポイントとclient_idとclient_secretを直接交換する代わりに、発行者、件名、タイムスタンプ、その他のIDなどの特定のクレームを含む署名付き JWT がシステムで予期されます。このようなシナリオでは、clientId、clientSecret、追加のクレームなどの値を使用して、プロバイダーの要件に従って JWT を構築するカスタ...

  • Article

MID Server patch upgrade includes which type of files

We have ServiceNow MID Servers in our environment, and periodic MID Server upgrades/patches are installed. During these upgrades, Carbon Black frequently blocks some of the files being deployed, which results in the MID Server going down. We then nee...

  • Question

AWS connect discovery with ServiceNow

Hello,  We have a requirement to discover AWS Connect applications and its related resources.We have the AWS Cloud Discovery set up with ServiceNow and we are bringing in resources for k8s. kinesis, bedrock etc.,Does it cover AWS connect as well with...

  • Question
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