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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $200 on your ticket to Knowledge + CreatorCon 2026 Save $200 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Resolved! How to Make the catalog item Favourite in the Now Mobile App

Hello experts,I have one requirment where i have to expose the My Favourites to the Now Mobile App. After investigating it, i found its already available in Now Mobile, however all i can mark as favourite was the KB articles.I specifcally want mark t...

  • Question

hide a section on change request form

I am trying to hide a section i created on change_request form when the change type is not chosen as "A" and make it visible only when change type is chosen as "A". Client script:function onLoad(control, oldValue, newValue, isLoading, isTemplate) {  ...

  • Question

how to add Info Message to List Action Assignment in Workspace

Hi,This is my List Action Assignment, the functionality is working find but im trying add g_from.addInfoMessage('hi') but nothing is happening.How can I add info message so it will be visible to the user in List view.function onClick() { var che...

  • Question

CSM Workspace Highlighted value overflow

Afternoon, Does anyone know anyway to stop overflow hidden from being applied to the highlighted value field of the form component in workspace?  The piece I'm having an issue is the class on record view "now-highlighted-value-label will-truncate". I...

  • Question

How to check which survey is associated with which records

Hello community  I have a question, let's say there is a survey triggered on closure of Requested item record. Let's not go in back-end logic how it build  Now let say RITM00001 is closed complete and now a survey is triggered to the requested for us...

  • Question

How to add signature in email notification

Hi, I am having requirement. I need to add signature in the email notification  Example us the below one "Thank you, Incident management team "

  • Question

How to restrict assignment group for particular tables

Hi,  I have a requirement. We have a assignment group called "problem_mgnt" now I want this assignment group to be only visible for problem record assignment group field. This group should be hidden in Incident for filed assignment group and for  Req...

  • Question

Resolved! Error while merging id

Hi team, i was trying to merge the old id with my company  id , while merging i am getting this error. Please help me on thisi have attached the screenshot. 

  • Question

how to configure follow up task for compliance type audit

I have created an audit of the "audit_type" compliance, also configured the certification template with specific conditions to fetch the necessary records. The Create task check box is also checked. but the follow up task is not getting created. need...

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