We have a requirement to send different emails with HappySignals feedback link with different response ID to each user in ticket CC on resolution. We have created an event and in BR when state is resolved we are triggering event for each user in CC.
Need help with notification script to create url with different response id and responder.
Related user rule is set to caller_id
Current if the feedback already exists, same response id url gets triggered to caller as survey responder only
