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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

A “Better Together” Story: One Issue, One Journey

A “Better Together” Story: One Issue, One Journey   Ever wondered how CSM works better together with other ServiceNow capabilities like ITSM and FSM to solve customer issues without handoffs, silos, or repeated conversations?     Sarah, a customer s...

  • blog

Orphan Remediation workflows??

Hello all! working on my Orphan CI's and when i get to remediation it asks for a workflow. I dont have any and dont have the slightest idea on what a orphan remediation workflow would look like. Any help would be appreciated!  

  • Question

Resolved! How to change the Form - view based on field value

I have a Custom table, In that table ticket type(Choice field) have 2 values.If i select one value it should change the view to another view, if i select 2 value it should change the view accordingly.Can you please help me to configure it.

  • Question

Can length of Discovery Schedule Name field be increased?

Can the length of Discovery Schedule "Name" field be increased? The default is 100 characters, but we are needing to exceed that in some cases to conform to naming convention used by Network team in their IPAM tool, and wanted to check to see if anyo...

  • Question

Scripting

What's the use case for disabling syntax highlighting in the Script Editor?noticed there's a feature in the ServiceNow Script Editor that allows you to disable syntax highlighting and script formatting. I'm curious - what's the practical reason for t...

  • Question

Issues after rolling back PA upgades

SN release - Yokohama Dashboard is upgraded to PA however, we had to rollback due to several issues. Additionally, the rollback was successful but not 100% and we're observing inconsistent issues. SN HI team wasn't helpful. Any suggestions?

  • Question
  • Dashboard to PA

Filter Work Notes in Case Activity Based on Category (Internal vs External)

Hi,We have configured the logic for a field called Category with the choices “A,” “B,” and “C.” If “A” or “B” is selected, the notifications are sent internally, and if “C” is selected, the notifications go to external users.Now, we have a requiremen...

  • Question

How to edit Compose section in SOW

Hello,Does anyone know how to edit compose section, i want to add a field below worknote and comments, but not able to add  

  • Question

Looking for an end‑to‑end hands‑on learning project for FSM

Hi everyone, I’m currently learning Field Service Management (FSM) and I’m looking for a practical, end‑to‑end hands‑on project or guided exercise that covers the full lifecycle — from work order creation, dispatching, scheduling, mobile technician w...

  • Question
  • Field Service Management

Request to Clone the Sub Prod (DEV) instance with some tables only

Hi ,I want to clone the Production instance to the sub‑production (Development) instance with only a few specific tables: Incident, Change, Problem, Alert, and Case. I would like to clone the Dev instance from Prod. How to restrict other tables and c...

  • Question
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