Need Guidance to Start Career in ServiceNow (CSA Certified)

Hi Everyone,I’m currently preparing for the ServiceNow CSA certification and have access to a personal developer instance for practice.I come from a background in SQL, LIMS, and Business Analysis (No coding experience) and I’m planning to transition ...

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• Full-Time

[GF#8] Getting started with Now Assist

This is not a question.  The Now Assist beginner guide nobody asked for but everyone needed! Due to the overall complexity, operational and license costs, it is not possible to use Now Assist in your PDI and because there have been many questions abo...

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How to join tables for reporting in HRSD?

Hello, Can you direct me to a knowledge article on joining of two tables for reporting in HRSD. [task_sla]  [sn_hr_core_case]Currently on Yokahama. Thank you

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• Reporting

no discount

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Attachment not showing in employee center portal

Hi All, I have a issue where a PDF document is attached to a KB article when the article is opened in Employee center the attachment is not showing, is there anyone have idea of faced similar kind of issue.  Regards,Devender

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Debug 'PaloAlto - Panorama Security policies' pattern

Hi, I need to enhance the pattern 'PaloAlto - Panorama Security policies' , but I'm not able to debug it as the connection always get's an error in Pattern Designer. We have set up the firewall discovery with success and in the beginning the pattern ...

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Flow designer functionality

Hi all,Could you help me with Flow Designer? I have a catalog item where, for the backend , I am creating a flow designer based on the catalog variables  . I want to update custom table fields. I started using the update record action. I selected the...

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CSS Classes and Rules

Hi All, does anyone figure it out how to apply CSS rules in UI Builder and what they are for? ServiceNow Docs regarding this topic is a joke. Create custom style classes and rules • Australia Build or modify applications • Docs | ServiceNow Has anyon...

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Which ACL option controls users access to Group By functionality on list view of a table ?

 I have creates three new tables and let Servicenow create it's own roles which in turn has created default read/write/create/delete ACLS. However, users with those new roles aren't able to user Group By on the columns in list view despite the fields...

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Add Interactive Reports to the Customer Service Portal

Can interactive filters be added to the Customer Service Portal that control reports in the reports widget?

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• Customer Service Portals

CMDB Query - No relations query timing out

Hi,I have a CMDB Query where I want to get the list of all applications belonginng to a specific managed by group which does not have a relatiosnship with Service Instance. It works fine if I do not put a filter of Managed by group (its a custom fiel...

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AI skill not working anymore

Dear all,since today we notice a wierd issue with our activated skills like summarize incident or incident resolution.When ywe try to execute one of those we get the following error :"Something went wrong while summarizing your incident. Please try a...

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audit is enabled but not showing in Activity log.

Hi,In the alm_asset table when an asset is assigned to a person, the assigned date and time are not appearing in the Activities section,even though Audit is enabled. We can see this information up to l, but after that, it is not visible. Could someon...

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Platform Analytics Enablement Toolkit

  Platform Analytics: Performance Analytics & Reporting is now a unified experience within the platform, allowing a single entry point into analytics.   Maybe you are wondering, what is the Platform Analytics experience? Check out the short video be...

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