ServiceNow Community

field is read only, cant find the rule anywhere

Hello, i have a form where a user needs to be able to edit a field, but the field is read only. i have looked in ui policies etc but cant find out where this rule is putmy form lets say is view2 but the field thats read only is coming from someplace ...

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g_user_date_format in workspace

Hey,I'm using g_user_date_format variable in client scripts to get current user date formats and then parse them into something that is manageable.But this variable does not exist in workspaces... (as usual...).Anyone know an equivalent for this that...

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How to make a refrence field editable

Hello i have a view where i have a usernumber refrence field.This field comes from lets say view2. I really want the user to be able to edit this field when the number is wrong. So when the user is in view they can edit the refrence usernumber field,...

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Incident Meets Filter Criteria but Not Displayed in List View

Hi Community, One of the incidents has the assignment group set to IAM, the state is ‘In Progress,’ and the ‘Assigned To’ field is empty. In the list view, I applied the following filter conditions:Assignment Group = IAMState = New, On Hold, In Progr...

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How to upload IBM Consumption /Usage /Installation

Hi, We have enable the plugins for IBM Compliance. However, we were not able to have the integration to ILMT and/or Anglepoint. Now my question is, how can we upload the extracted consumption from ILMT to ServiceNow to reconcile with entitlements? An...

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Trouble setting Date/Time field with GlideDateTime in Transform Map Script

Hi all,I’m working on a data import in ServiceNow and I’m having issues updating a Date/Time field (u_due_date) using a field script in a Transform Map. My goal is to convert a date string from the import set to a valid Date/Time value in the target ...

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Can we add the existing reports to the platform analytics dashboard?

I have the existing reports are in place and i have created the platform analytics dashboard and added few data visualization using add element.The question here is, can we add the reports to this dashboard similar to the classic dashboard since ther...

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Get the display value of list collector variable values selected through flow designer

Hi All, We are working on a catalog item where we have a list collector variable("additional services") getting from question_choice table . Now we need to get the values selected in the list collector into request description. When we are adding the...

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How can I create Work order task Survey which can generate multiple incidents/emails?

Hi, Within FSM, engineers complete a questionnaire at the end of a job. The questionnaire checks certain things, but then allows the engineer to report a fault and the fault type is dropdown listing 16 or so different issues. The fault type will eith...

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Approval Groups in Workflow

Dear Experts, We have a requirement to find out the In which workflows specific groups are used as approvals. Is there any short cut to find out the details of the groups in ServiceNow?

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How to have editable variables once a catalog is submitted ?

My requirement is that once catalog is submitted, it will create an approval task to a "group". This group will fill in a user from a variable field (which doesnt show on catalog form but only used for office works like selecting this user) and compl...

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Dynamic Data Binding for TimeSeries Data Visualization Component UI Builder

I've created a data resource of type Transform in UI Builder to return the trend of closed incidents as JSON and im trying to bind this data resource to a Column Time Series Data Visualization Component. However i'm not able to get it working as im n...

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Schedule an assessment to be sent every quarter

Im trying to schedule a assessment to be sent every quarter. I have set up the assessment and also the scheduled job but it doesn't seem to send at all. Can anyone help?

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How to Manage Project Capitalized Costs

How to Manage Project Capitalized Costs We frequently hear the question 'How to Manage Project Capitalized Costs?' in order to provide different view of project costs. Although not available out-of-the-box, this article contains a proposed solut...

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Display value of Sum of Opex & Capex in Field

Hello Everyone, Is there a way to display the value of total sum of actual capital / actual operating in Project Table ? There is already a calculation on cost plan table when the cost type contains "opex" or "capex" My concern is how can I display t...

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