ServiceNow Community

Restrict duplicate items in "add to cart" on service portal

Hi Team, Please help me in how to restrict adding same items multiple times in cart on service portal. I have added this below business rule with advanced condition but no working

Question

Resolved! Choice Field not Appearing in Breakdown Source for Indicator Breakdown

Hi Everyone,I am trying to create a breakdown on an Indicator that uses a choice field. But while creating the breakdown source, I don't see the choice field for selection. Also, when I created the breakdown source on sys_choice table, I am getting b...

Question

ITOM Discovery & CMDB

Hello Community,Can anyone give me real- time scenario based questions in IRE rules?And, also do we have to configure IRE rules? or we have to use the OOTB IRE rules for any classes.Thanks

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Data Foundations

Service Account

Hello Everyone,Can anyone please let me know why we require "Service Account" when doing "Cloud Discovery" & why it is used?.Thanks

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Data Foundations

Fixed Header and Left Navigation in UI Builder

We are creating a new portal using UI Builder and want a fixed top header and fixed left-side navigation, similar to the ServiceNow Classic UI where the banner and navigator stay constant and only the right content area changes. We tried building t...

Question
Now Experience UI Framework

Restricting HRSD ESC Features to HRSD Groups – Best Practice Guidance Needed

Hello Expert ,We are implementing HRSD in Employee Center (ESC) and want to ensure that all HRSD-related functionalities are accessible only to users who belong to specific HRSD groups as part of pilot release.Currently, our requirements are:HRSD Tax...

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San Diego
Tokyo

Resolved! Easiest way to Trigger Catalog Item Request via Inbound Email

I have a catalog item that triggers subsequent catalog tasks if the user selects the options.We’d like to add inbound email as a trigger for this catalog item. What’s the easiest way to parse the email and create an RITM?My Email sample:Subject: Onbo...

Question
Service Catalog

Cannot select the Radio Button using Click Component (Custom UI) in ATF

I'm experiencing the same issue with the risk assessment form when using ATF: https://www.servicenow.com/community/servicenow-ai-platform-forum/how-to-select-a-related-links-using-atf-test-steps/m-p/1174556/page/2 The problem is that I cannot select ...

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Resolved! How to make a catalog item variable mandatory only when the Catalog Task state is "Closed Complete"

An attachment field variable is hidden in the catalog item view and only becomes visible in the Catalog Task. The fulfiller is expected to attach a file to this variable before setting the task to "Closed Complete." While we can use a Catalog UI Poli...

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How do I limit the date field so that future dates cannot be selected for Assessment Metrics?

This is the survey form - assessment metrics - question data type: date that we want to limit.

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KRI dashboard IRM

Can someone tell me IRM ootb KRI Dashboards names. Which includes KRI details

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How to link a dashboard to a sub-menu in CSM Workspace?

Hi Community, In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard...

Question

Hide a section in the form .

There is a section to be hidden on the form .The form should only be visible if the Channel is self service .I tried client script but it is not working .I also tried UI policy .Below is the code I tried ,Please let me know if I am missing anything.f...

Question

Resolved! Input component validation setup

Hi everyone, I’m working on a simple validation use case in ServiceNow UI Builder and need some guidance. Use case: I have an Input component and a Button component on the page. When the button is clicked, a client script runs. The script checks t...

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Now Experience UI Framework

【Zurichリリース】アプリ開発の楽しさを加速！

(本稿は、こちらのBlog記事の翻訳です) もの作りが好きなServiceNow の開発者の皆様のために、Zurich リリースではその楽しさをさらに加速させました。 Developer Sandbox: チームのイノベーションのための遊び場これは単なる別の開発ツールではなく、創造性と機能性が出会う、専用のイノベーションハブです。 Developer Sandbox の特長 Developer Sandbox は、ServiceNow プラット...

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