ServiceNow Community

Is there a way to tell if stages are present in a flow?

Hello all, I need to create an instance scan check that checks to see if a flow contains stages. I have done something similar to check for hard coded assignment groups in flows by querying the sys_hub_action_instance_v2 table. I know there is a sys_...

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Values of a reference field is missing for Non-Itil Users

hi everyone, We have this catalog form where one of the field is reference to Printer [cmdb_ci_printer]. However, only users with ITIL role can see values of this field. For NON-ITIL users, it says "No matches found" What's causing this issue and ho...

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Subscription License type with per user License Metric question.

If we're using the Subscription License type with Per user License Metric, If we do not have an integration for the product, do we need to then list the authorized users via the User Allocations tab on the Entitlement?

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Analytics Hub - Show Records

If a Performance Analytics Automated Indicator is configured with 'Collect Records', what ServiceNow table contains these records? I'm assuming this table contains the automated indicator, score date, and sysid of the records that makeup the score. I...

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Can someone provide screenshots of an implementation of the Microsoft Teams Graph Spoke?

Our client is interested in seeing a simple implementation of the spoke, but I do not have access to Azure Enterprise. I am hoping someone can provide a screenshot of maybe a catalog item utilizing the spoke, or anything along those lines.

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Issue with ServiceNow–Asana Integration: License Count Mismatch and Missing “Type” Field

Hi everyone,I currently have an integration set up between ServiceNow and Asana, which imports all users that have an active subscription in Asana. However, I’m facing an issue with the license count and missing data.The client reports that they have...

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Has anyone taken the CIS- Data Foundations (CMDB & CSDM) Exam?

Has anyone taken the CIS- Data Foundations (CMDB & CSDM) Exam? I have the voucher and want to prep. For those that have taken it: What did you do to prep?How difficult was it?

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Register today for the 5th annual Holiday SNUG virtual event!

Hello SNUG Members! You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertaine...

Event
Virtual

How to test Now Mobile or Now Agent mobile solutions

With the Classic mobile app we could use <instance>/$m.do to impersonate and test. Does the Now Mobile and Now Agent also have a desktop, browser link to validate the experience? Are there recommended simulators?

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Agent Mobile App
Now Mobile

Custom theme unable to override the default Header logo

I have been struggling to replace the ServiceNow logo which is on the left corner on the header with our Company logo in an instance which is in SanDiego patch 4. I am taking the theme based approach rather than using property in the My company page....

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UI Framework Next Experience

Custom Calculated Column Not Visible on Dashboard

I’m experiencing an issue where a custom column I created in a report is not visible when the report is added to a dashboard. The missing column is a calculated field defined directly in the report (not an actual table column). It displays perfectly ...

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Webinar: Vulnerability Response (VR) Health Dashboard and Maintenance

Thank you for being a ServiceNow user and for your interest in the "Success with VR" webinar series. On December 16th, Erik Brostrom, Principal Product Excellence Architect, and Elizabeth Skogquist will review the Vulnerability Response (VR) Health...

Event
Best Practices
Vulnerability Response

Webinar: Vulnerability Response (VR) Health Dashboard and Maintenance

Thank you for being a ServiceNow user and for your interest in the "Success with VR" webinar series. On December 16th, Erik Brostrom, Principal Product Excellence Architect, and Elizabeth Skogquist will review the Vulnerability Response (VR) Health...

Event
Best Practices
Vulnerability Response

Resolved! Is it possible to edit the options for available roles under "Elevate Role"?

Hi Members, I have a requirement of providing limited "admin" role to specific users in production environment, similar to what we have for security_admin role, i.e. when a user clicks on "Elevate Role" from the profile dropdown options, a pop-up win...

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Export PDF with only few fields

Hi, I have a requirement to create a UI button on the form that Should export only a particular section on the form. For example in incident form I want to export only "resolution notes" section as PDF. Can anyone please provide me the solution for i...

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