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hide a section on change request form

I am trying to hide a section i created on change_request form when the change type is not chosen as "A" and make it visible only when change type is chosen as "A". Client script:function onLoad(control, oldValue, newValue, isLoading, isTemplate) { ...

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Issues with ACC-V D Discovery Running Software MS SQL DB

The ACC-V appliance has been successfully discovering running software on Windows hosts. However, over the past few months, it has intermittently stopped discovering the Microsoft SQL Server database instances on some Windows hosts, while it continue...

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Interctive filter based on Class field in sys_user table

Can we add an interactive filter based on class in sys_user table

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Resolved! How to Make the catalog item Favourite in the Now Mobile App

Hello experts,I have one requirment where i have to expose the My Favourites to the Now Mobile App. After investigating it, i found its already available in Now Mobile, however all i can mark as favourite was the KB articles.I specifcally want mark t...

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how to add Info Message to List Action Assignment in Workspace

Hi,This is my List Action Assignment, the functionality is working find but im trying add g_from.addInfoMessage('hi') but nothing is happening.How can I add info message so it will be visible to the user in List view.function onClick() { var che...

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UI page created to display checklist is not rendering.

Created new UI page to render few checklist items. But it is not loading empty even when it runs directly. <j:jelly xmlns:j="jelly:core" xmlns:g="glide"> <g:ui_form> <div style="padding:15px; font-family:Arial, sans-serif;"> <h3>RCA Review C...

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CSM Workspace Highlighted value overflow

Afternoon, Does anyone know anyway to stop overflow hidden from being applied to the highlighted value field of the form component in workspace? The piece I'm having an issue is the class on record view "now-highlighted-value-label will-truncate". I...

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How to check which survey is associated with which records

Hello community I have a question, let's say there is a survey triggered on closure of Requested item record. Let's not go in back-end logic how it build Now let say RITM00001 is closed complete and now a survey is triggered to the requested for us...

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How to call email template from e-mail script

Hello community I have Email Template, I want to call the email template in the Email Script.

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How to add signature in email notification

Hi, I am having requirement. I need to add signature in the email notification Example us the below one "Thank you, Incident management team "

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How to restrict assignment group for particular tables

Hi, I have a requirement. We have a assignment group called "problem_mgnt" now I want this assignment group to be only visible for problem record assignment group field. This group should be hidden in Incident for filed assignment group and for Req...

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Resolved! Error while merging id

Hi team, i was trying to merge the old id with my company id , while merging i am getting this error. Please help me on thisi have attached the screenshot.

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One more requirement in UI Builder: when the user clicks on the Report tab, it should redirect to t

One more requirement in UI Builder: when the user clicks on the Report tab, it should redirect to the dashboard and display the report.

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Guidance required for OAuth2 against the Entra ID as the Identity Provider.

Hi Everyone,How can we establish inbound integration using OAuth2 with Microsoft Entra ID as the Identity Provider? The client requires Entra ID to be the IdP. What key considerations should we keep in mind, what information do we need to obtain from...

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how to configure follow up task for compliance type audit

I have created an audit of the "audit_type" compliance, also configured the certification template with specific conditions to fetch the necessary records. The Create task check box is also checked. but the follow up task is not getting created. need...

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