ServiceNow Community

Add an "Add and Stay" button to an MRVS modal

Hi Everyone,Had anyone tried or know how to modify the MRVS to add an "Add and Stay" button on the Modal popup? Users have to enter many records it's a lot of clicks to click 'Add', then click Add again just to re-open the modal. We'd like to keep th...

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how to lock time sheets of current month after specific date

I need to lock Time Sheets with date "Week starts on" in current month, after a specific date (if possible configurable for each month/year). Time Sheet Users and Approvers manage Time Sheet by Time Sheet Portal.Suggestions according ServiceNow Best ...

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Time Card Management

Autonomous IT: Zero Touch Support and Zero Service Outage Journey Maps

Every Autonomous IT story from a vendor follows the same three‑act script: services and operations are manual and reactive...then AI and automation are implemented.. then zero‑touch nirvana is achieved. It sounds elegant—and is almost useless when...

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Service Operations Workspace

Reference Qualifier Script Include not returning records (multi-table filtering with arrays)

Hi Team,I am trying to implement a Reference Qualifier using a Script Include, but it is not returning the expected records.When opening a reference field, records from the main table should be filtered based on:A parameter passed from the form (para...

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ReleaseOps Workspace?

Hello. Does anyone know where this workspace comes from in the ReleaseOps demo video? (Screenshot attached) I can't seem to find it anywhere. Many thanks.

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ReleaseOps

Resolved! Date Range filter of dashboard

I am looking to add date range filter on my dashboard or homepage, it should let me pick specific FROM & To date and based on the date selection the charts (widgets) data should be changed. e.g. 6th June, 2019 as From date & 16th June, 2019 as To dat...

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Dashboard

Has anyone had any luck capturing last used date or any usage data for Think-Cell using ACC?

We have ACC installed on our end user windows desktop and laptops. We use an application called Think-cell in our company, it's mainly used with excel and powerpoint, its an add-on to these applications. Has anyone had success capturing usage data fr...

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agent client collector
ITOM

Variables value automatically removed when I save the sc_task

I have created 2 variables which are hide from catalogue item view and ritm view but visible in sc_ task , when end user full values in these variables and save the record then value will remove from there . There is no ui policy or client script but...

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Change Date field automcatilly to 1 Year from today

On kb_knowledge form when the workflow go to draft, I want to change the valid_to date to 1 year from today automatically. I am able to do it but format is a issue correct formt is 10-Jan-2023 but while setting it is error out due to 2027-04-01 form...

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Integration Hub Starter showing overallocated

Integration Hub Starter is showing as over-allocated in Subscription Management, so we need to address this. Could you please help us identify the root cause and let us know which module or activity is contributing to this usage?

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Architect

Create next planning internal and Create next sprint button disappeared from SPW

HI all,Got a weird issue, where we were setting up the Agile Structure and then setting up the planning interval and sprints entries. When we tried to navigate to the features and click "Create Next Planning Interval" it was giving an error saying "...

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Workflow

Hi All, Problem: During an upgrade there is manual intervention needed when changing the state on a record from 'Scheduled' to 'Implement'The change outside of the upgrade is automated, but it only pauses during an upgrade, please see attached image ...

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how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any

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Data Visualization - Single Score widget

Haven't had a great experience migrating Reports and Dashboards to Platform Analytics.We're finally getting around to updating our dashboard, reviewing each one, and manually fixing those dashboards as needed. Yuck. One question still remains, How ...

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Data Certification for CI and Relationship

Hello, We have run data certifications on AWS cloud CIs (ex: Cloud Gateways, Load Balancers, DynamoDBs, etc). Each of these require a relationship to a Service Instance. In certifications you can't select fields from a child and parent CI to include ...

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