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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 30 Sep, 2026 08:00 PM PDT Event Details Online ServiceNow Exchange: CRM AI Academy: Action Fabric in CSM - Powerful Case Management to AI Clients Hosted by ServiceNow 1 Oct, 2026 08:00 AM PDT Event Details In person ServiceNow User Group Live Vancouver Hosted by Brandie 1 Oct, 2026 08:30 AM PDT Event Details In person Office Hours Live with Frances Frei — Storytelling for Leaders — w/ Christina Wallace (APAC) Hosted by jasminecole 2 Oct, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Storytelling for Leaders — w/ Christina Wallace (AMS) Hosted by jasminecole 2 Oct, 2026 09:00 AM PDT Event Details Online FREE to attend! Register to attend the World Forum In Chicago on October 6th Hosted by tracyo_brien 6 Oct, 2026 06:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

CMDB Workspace Certifications

Hello, My team does a lot of certifications on CMDB CIs. As we have more and more cloud server CIs that are spun up and destroyed rapidly, what is the easiest way to remove CIs from tasks after they have been launched and have since been retired? Tha...

  • Question

Levels is unknown in log viewer

Hi we are getting Levels Column as Unknown in Logs viewer. is there way we can define the level somewhere in Health logs analytics plugin . 

  • Question

Consideration and Challenges while configuring the ITOM Event Management

Hello,Please avoid sharing information directly from ServiceNow product documentation, as I can refer to that separately. I’m more interested in the hands-on experience and practical challenges that are observed while the actual implementation.------...

  • Question

Flow Designer

The purpose of the flow shown in the screenshot is to assign a newly created DMNTSK to the user that has not closed a task very recently and has nothing assigned.  For example, if the flow action #6 returns 3 records, I need to select the oldest one ...

  • Question

Discovery without storing a password: integrating the ServiceNow MID Server with CyberArk CCP (REST)

Discovery is only as good as its access. ServiceNow Discovery and Service Mapping have to authenticate to thousands of target servers, network gear, databases, and cloud accounts. That means credentials. And credentials are exactly what your security...

  • blog
  • Discovery
  • ITOM Visibility
  • Service Mapping

End of Life Reporting - Software

Hello, I am working with a customer and we are running end of life reports right now for software. We went to Software Asset Workspace then Lifecycle Management from Software Asset Analytics. The OOTB report does not give us what is looked for. We ar...

  • Question

Resolved! SPM Filtering out Sub Projects

I'm not able to find out where I can filter out sub projects from a list. I know you can filter our parent projects in a list using the related list conditions and selecting Project -> Parent and having it equal 0 records. Not able to figure out how ...

  • Question

Resolved! How to set the update set name as its own name when we export it to xml?

Hi Community, I have to export over 200 update sets but then have to give it name as their name declared in update set entries. For example  If I exported the below update set then the name appeared with sys_id. but instead of that, I want the file n...

  • Question
  • Scripting and Coding

Resolved! A comment from a newbie

My servicenow world is ever increasing.

  • Question

Mobile UI Rule doesn't work with a condition

I've created my first Mobile app and I can't get a UI Rule to work and I don't know why. On my input form, I have a choice field for the type of hardware audit - Location or Stockroom (drop-down with None).  Depending on which is selected, then the L...

  • Question
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