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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Getting Started with Retail Data Model Hosted by ServiceNow 28 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for Major Incident Management Hosted by LexaFu 28 Oct, 2026 08:00 AM PDT Event Details Online 2026 Colorado SNUG Live + Pre-SNUG Workshop Hosted by Melissa Romolto 28 Oct, 2026 08:00 AM PDT Event Details Online Colorado SNUG Live + Optional Workshop - Denver, October 28th Hosted by JenniferG 28 Oct, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy - Ask the Expert Hosted by ServiceNow 28 Oct, 2026 09:00 AM PDT Event Details Online Owning Your Story: Real Skills for Real Career Growth with Poly Sancho Hosted by jasminecole 28 Oct, 2026 09:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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using a widget in my AI agent

Hi everyone,I'm trying to integrate an existing custom AIUX widget with an AI Agent in Employee Slate. According to the ServiceNow documentation, enabling Display output in an AI Agent Script Tool should allow me to select a widget. However, the widg...

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Column labels not bolded after upgrade to Brazil

Hello, is this change related to an upgrade to Brazil (from Australia)? Both the upgraded and non-upgraded instance appear to be using Polaris theme (RESOURCE: styles/polarisberg/lato.css). If it is coming from the upgrade, is this expected behavior?...

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Actively seeking ServiceNow Administrator position

Hello everyone!I’m currently looking for a ServiceNow System Administrator position, preferably remote. I have hands-on experience with ITSM, Knowledge Management, platform administration, troubleshooting, and configuration. I’m also CSA certified. l...

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Notification subscription

HiI am working on a requirement. AFFECTED MARKET is present in the related list of the incident. when affected market is added to the Incident we have to cross check if there is any subscriptions present in sys_notif_subscription table for respective...

  • Question

What AI Changes About a ServiceNow Delivery Team

How many developers does it take to build a custom app on SN? A few years ago I’d have answered with a staffing plan. An architect or tech lead, three or four developers, a BA, somebody on testing, maybe a PM to keep them all in line, and a calendar ...

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  • Now Platform App Engine
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ITOM Solution Design

Excited to share a glimpse into the architecture behind ServiceNow ITOM — covering Discovery, Service Mapping, Agent Client Collector, Event Management, and Certificate Inventory Management.After weeks of brainstorming and feedback, I finalized a des...

  • Article

Resolved! Servicenow PDI is unavailable

I created a PDI today only dev314335, I have worked on it for 2-3 hours, but its status is now offline. Any idea how to make the instance online

  • Question

HR task type Mark When Complete

Hi All,In HR agent workspace under case, we will create a task with task type: Mark when complete and in portal assignee is able to see the mark complete button not the hr case opened by.By OOB behavior case opened for can also view the mark complete...

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Unable to add more than 6 rows in "Capture Asset Tags"

Hi Team, I have a receiving quantity as 17. but in the capture assets pop up I am able to add rows only for 6 assets. from 7th Asset through 17, the 'insert a new row' is getting hidden.please help me to identify the issue.   

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Resolved! HAM Procurement: Adding Existing Assets to Purchase Orders

Hello experts! My team and I are currently doing some research on the feasibility of adding existing assets to a purchase order as part of the assets received. We are working on an integration with a vendor that handles some of our asset inventory, a...

  • Question

Determining If a Topic Deserves a Knowledge Article

Does your team or company have rules for determining when to create a new knowledge article, when to update an existing one and when to ignore the topic?I'd like to create guidelines I (I'm a team of one) can follow to know when a new article is requ...

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