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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours with Frances Frei -- Becoming a Self-Aware Leader (APAC) Hosted by jasminecole 13 Mar, 2026 03:00 AM PDT Event Details Online Office Hours with Frances Frei -- Becoming a Self-Aware Leader Hosted by jasminecole 13 Mar, 2026 09:00 AM PDT Event Details Online Save the Date | Las Vegas SNUG | March 16 Hosted by tarasringar 16 Mar, 2026 10:00 AM PDT Event Details Online Tribal Nations - Webinar Series: Reducing Waste- Hardware and Software Management Hosted by Mayleen Fitzcha 16 Mar, 2026 11:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

[GF#8] Getting started with Now Assist

This is not a question.  The Now Assist beginner guide nobody asked for but everyone needed! Due to the overall complexity, operational and license costs, it is not possible to use Now Assist in your PDI and because there have been many questions abo...

  • Question

variable editor is not visible on approval form

Hi,I am working on a requirement where I need to display the Variable Editor on the approval form. When I open the RITM, the Variable Editor is visible and all variables are displayed correctly. However, it does not appear on the approval form.I have...

  • Question

Modify Email Template to Outlook Calender

Hello, I'm trying to modify the OOTB email template associated with Change Management. The notification is 'Notify Change Calendar', and the email template is 'change.calendar.integration'. Essentially this email notification will send the date range...

  • Question

Now Assist for ITSM: Transforming IT with Generative AI

 What is ‘Now Assist’?Now Assist for ITSM is our generative AI-powered application that enhances our existing industry-leading AI capabilities, which, in combination, elevate the employee experience and accelerate productivity within IT to the next l...

  • Question
  • Agent Workspace
  • Virtual Agent

CREATION OF CI ON EXISTING ASSETS

Hi Team ,actually i imported assets through transform maps and after that it didn't create CIs on them so how can i make it happen now it is showing the class as empty and i gave all mandatory fields and model category all ,so how to get correspondin...

  • Question

Restrict access to work notes

I am wanting to restrict access to compose work notes and see posted work notes from the assignment group that is working on an incident, when a technician with an itil license is the caller. I have a role created and a group created to have those us...

  • Question

Issue while inserting hyper link in worknotes

When task is created we are trying to update worknotes on case with task hyperlink by using this scriptvar task = "[code]<a href='/"+current.sys_class_name+".do?sys_id="+current.sys_id+"'>"+current.number+"</a>[/code]"; parentcase.work_notes = gs.get...

  • Question

UI Builder button on Dashboard to trigger a flow

I have a button that I have added via UI Builder, however it doesn't do anything yet and I do not understand how to add an 'event', so sorry to ask, but I'm looking for a full step by step guild if someone is willing to assist please? Ultimately what...

  • Question

Resolved active incidents

Hi,There are many resolved incidents which are still active for over an year without getting closed. I don't know any other reasons which I have to look out for. Kindly help.// This script automatically closes incidents that are resolved // and haven...

  • Question

Public facing portals you can browse

The following portals built and hosted on ServiceNow are some great examples of what can be achieved in the citizen or consumer services space. Might provide some inspiration for you all. I have highlighted my favourites in bold.   Organisation Typ...

  • Article
  • Customer Service Management
  • PSDS
  • Service Portal
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