Hi everyone,
I have a requirement regarding Password reset, the issue is when a user inputs incorrect email address on the "Identify" page, it moves to the "Verify" page and prompts the user to answer two random security questions they did not select when enrolling into the self-service Security Questions.
Is there a way to configure Password Reset that when a user inputs an incorrect email address, to show an error message, (for example, "Sorry, this email is invalid. Please type a valid email address") and not default to the random security questions on the "Verify" page?
Is this configuration possible, and if so, how can I achieve this?
