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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Scripting Practice question

//last 3 latest updated incidentvar gr=new GlideRecord('incident');gr.orderByDesc('sys_updated_on');gr.setLimit(3)gr.query();while(gr.next()){    gs.print(gr.number);}// incident group by with assignment groupvar gr=new GlideAggregate('incident');gr....

  • Question

How to re format incident description

Dear all,I have setup a Twilio voice agent which is capable of creating an Incident based on a voice agent conversationThe voice agent is asking some question and then based on my reply send the conversation in the incident description as seen belowA...

  • Question

HRC form not loading completely

What could be the reason why Hrc form that is made of 2 column on load start to only load one column. It forced user to clear the cache and browser history then log back in to have all columns appearance. This is happening only on HRC form not on the...

  • Question

Can't Change Subject in Focus Color

Hi everyone,Does someone have a clue about how you change the green color of things in focus/highlighted? I can only find Focus Ring and Focus Ring Shadow in the theme builder which doesn't change the green coloring.It seems like it should be possibl...

  • Question

SNPI - Explore Now Create - Failed

I followed all the steps and I select "Import XML" and attached the XML file that I exported from here: https://nowlearning.service-now.com/nowcreate?id=sp_overview&sp_id=3c6d5430db2490509d7e0114b99619b0But when I select upload, the project does not ...

  • Question

Manager workspace active work data not showing

In Manager workspace in active data no data showing. if manager assigned the work to agent, then also not showing any data.sn_channel_mgmt_st_agent_active_work in this table from where data coming any idea.

  • Question

CI relationship Cloning in ServiceNow

All,I have a requirement to clone all the ci relationships from one CI-xxx to another CI--yyy for one of the useras per requirement.Please provide me the best options to achieve the same in ServiceNow(Zurich Version) ThanksSam

  • Question

Agentic AI Agent use case

Hi All, Anyone implemented the Agent AI in your instances. If yes. Please share the use cases you have implemented.

  • Question

Simple steps to auto-enable user record on correct SSO login

Sometimes your source of user data is not fully correct.It can get incorrect data from external source or just temporary  marks user as disabled while user on vacation. Script below will mark user record as active as a result of correct SSO login. Pr...

  • Question

How to understand this Flow Stage ?

Hi All,Kindly help me to understand the flow designer   which  Products records contains Incident Product user name , with those product details Incident tasks to be created.at stage 5 we are creating Incident TASK records successfully.     Concern: ...

  • Question

Typeahead component issue

Hello, I am configuring a typeahead component in UI builder.I have issues with mapping the Item selected event to a client script function. After I select an item - nothing changes. Please check my config..may be I am missing something. 

  • Question
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