CIs Discovered with Empty Name and empty fields
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02-03-2025 07:32 AM - edited 02-03-2025 07:39 AM
Issue:
We are seeing empty CIs being created for Linux & Windows Servers. All Fields are empty for them including the sys_created_on & sys_created_by.
Doesn't happen each day, but happens intermittently with no definite pattern to it.
Items checked so far to debug:
1. Checked the logs for before BRs to check for Abort action. Found nothing that would point to these 2 tables specifically
2. Show discovery events, it does not show any logs associated with it.
3. Event Logs. It shows text_index events with parm2 set as inserted, for about the same number of empty Cis created. But no Scheduled jobs which is triggering this or script action which is consuming it.