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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Platform Academy - What's New in Instance Clone (Australia P5) Hosted by ServiceNow 24 Sep, 2026 09:00 AM PDT Event Details In person Federal Tech Talk: From Prompt to Production: Building AI-Ready Apps for Federal Operations Hosted by WhitleyT 24 Sep, 2026 10:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Leaders as Teachers — w/ Ryan Buell (APAC) Hosted by jasminecole 25 Sep, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Leaders as Teachers — w/ Ryan Buell (AMS) Hosted by jasminecole 25 Sep, 2026 09:00 AM PDT Event Details In person AI, Trust, and the Meaning of Data with Dean Allemang Hosted by jasminecole 25 Sep, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Governance That Sticks - Building Stakeholder Buy-In Beyond the Tools Hosted by LexaFu 28 Sep, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! How to Hide the “Options” Text in a ServiceNow Catalog Item

Hello,The screenshot below shows a catalog item containing multiple checkboxes with the text “Options” displayed above them.  This text only appears when there is more than one checkbox. Since the checkboxes already have a container title displayed, ...

  • Question

Resolved! How do you create a new variant for the polaris theme?

How do I create a new variant for the polaris theme. I would like to create several new variants similar to Dark mode so that users can select additional theme preferences? 

  • Question

How to read teams meeting transcript and create PTASKS

Hi, We have a requirement where we would like Service now to read a teams meeting transcript on the back of an incident in an automated manner, and then search through the script for actions which need to be created as PTASKS against a problem. What ...

  • Question

Resolved! GlideAjax and interscope issue

Hi ! I have an issue concerning calling GlideAjax script include between two differents scopes :  I have my script include Ajax, client callable, and accessible from all scopes, in global scope :  I have my client script, in Workplace Case Management...

  • Question

Automatic reclamation

Hello everyone, I received an email today informing me that:"Your Personal Developer Instance (PDI) is scheduled for automatic reclamation on September 24, 2026."However, my last activity on the instance was only about a day ago.I use my PDI every da...

  • Question

ServiceNow DEX - Installed ACC on my local device

I have installed ACC in my device. It is showing as registered not UP, in ServiceNow Demo Instance. How to make it up and collect data from my device. I checked the logs and yml file too.  I have attached logs.   

  • Question

ServiceNow - Ms Teams Integration

Hi All,Hope everyone is doing great!! We are looking for some guidance on a blocker for below ServiceNow-MS Teams Integration which relates to Multi tenant integration with single ServiceNow instance. Query-Microsoft Teams Chat Integration•        We...

  • Question

Otto for ITSM - Service Operations Workspace features

Hi Community, Our organization is planning to implement Otto for ITSM.We currently use Incident, Request, Change, Problem, and Knowledge Management with Service Operations Workspace (SOW). I have been asked to identify and test the capabilities that ...

  • Question

Resolved! Allow Cancel Active Cases with reason

Hi Team, I need to allow below requirement Could you please help me on this . As an finance adminI want the ability to cancel an active  case from the workspace (Finance Operation Workspace) finance admin need the ability to terminate an active Inter...

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