Custom Test Step in ServiceNow ATF (Automated Test Framework)

A custom test step in ServiceNow’s Automated Test Framework (ATF) is a reusable test action you can build when out-of-the-box (OOTB) test steps are not sufficient for your use case. It allows developers to design their own logic, validations, or UI i...

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Eventhough credential is working for Network device but getting active but couldn't classify

Hi allI am facing error during discovery of one of network device for my client.When testing the credential for that ip credential is showing working. Now when  I run the discovery against that IP i am getting the below error  Please suggest me the s...

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Need to understand the tables used for building the Now Assist Analytics & Success Dashboard

We have installed the success factor dashboard and start seeing the data in them, however some of the indicators are not showing up. Also, we are trying to build some custom reports & dashboards for internal stakeholders and have so far come across t...

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Turnstile / loop counter in a subflow?

I am designing a subflow that needs to perform up to a specified number of checks for a condition. Looking for an approach that will be equivalent to a workflow turnstile, or a counter to use in the loop. Any recommendations?

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Ports needed for discovery

Hi everyone Please can you tell me the necessary ports that should be considered only for discovery (not for service mapping)? Thanks

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List Collector Ignores Reference Qualifier – Script Include Not Working?

Hellow, I'm currently trying to learn how to properly call a Script Include from a List Collector variable's Reference Qualifier. However, it seems that the list still returns data regardless of whether the Reference Qualifier is calling the Script I...

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Trouble Setting Up Certificate-based authentication

Hi, Hoping someone may have a hint on how to troubleshoot this.  Trying to setup a Certificate-based authentication and running into an issue with actually logging in.   The plugin was installed, setup done based off this documentation. The User to C...

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Security operations integration

Do we have an integration facility with MSFT Defender Attack Surface Manager? If yes, kindly share any documentation w.r.t integration procedures

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Stumbling around in the IDE - ReactJS running in ServiceNow - Part 3

In Part 2 we created a few more files, and built a few React Components. I noted though, that the CSS was ‘inline’ – So it was mixed with our HTML.I did this for speed, but it’s best to separate and this will demonstrate importing files using the IDE...

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in ui builder input search created but error is coming in consol

in ui Builder search input configured but its not working , when i check it in consol below error is there.   

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looking for an correct answer

what might be the correct answer for this

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User experience analytics - navigation paths & page information

Hi all, we've been trying to set up the User Experience Analytics on our service portal for the org. My question is related to the "Navigation paths" and the "Pages" dashboards.  For Navigation paths, this is what we are getting from a dev instance: ...

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Error in the update set logs after committing the update set

HI, Getting the below error in update set logs after committing the update set in production. Didn't get this error while deployed in Test env.  Log : Cannot invoke "com.glide.db.PrimaryKey.addQuery(com.glide.db.meta.Query, String)" because "this.fPr...

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Autonomous Implementation - where can I find out more for it with CSM?

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