Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1040425members
2996347posts
What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Its_Azar Specialist Why Staying Close to OOB in ServiceNow Makes Things Easier If you spend enough ti... Read More George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online The ServiceNow User Group is coming to Atlantic Canada — and we need you! Hosted by Brandie 26 May–28 May, 2026 04:30 AM PDT Event Details Online ServiceNow Meetup #10 in Wrocław! - 26.05 Hosted by mgorzkowski 26 May, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Champion Your Upgrade to the Australia release Hosted by ServiceNow 26 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy Hosted by seemasingh 26 May, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by HariomS35974003 26 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- Accessibility and AI in the Australia Release Hosted by HariomS35974003 26 May, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Automated Bulk Data Import from Excel Using Service Catalog

Hi everyone,I would like to share a practical use case that we recently implemented in ServiceNow. This solution helps users create or update Asset records in bulk by simply submitting a Service Catalog Item with an Excel attachment.This approach is ...

  • Question
  • Asset Management
  • Request Management
  • Service Catalog

Resolved! Copying sysiD from old instance to new

 Hello, I was trying to do transform map of work type records from old instance(A) to the new instance (B). We need sysIDs to be copied to the new instance. Below is the onBefore transform script. However, this isn't working. Anything wrong with my c...

  • Question

Clone Activity Question

Hello all, We are going to clone our DEV instance, and I have taken back-up of below tables. System Properties (sys_properties)Authentication Configurations (sys_auth_profile)Basic Auth Configuration (sys_auth_profile_basic)Application Registries (oa...

  • Question

UI policies

Hi All, I have configured UI policies to make fields visible, read-only and mandatory. But it's not working as expected. Requirements:If Use main address as mailing address is set to false, then show address related fields (address search, can't find...

  • Question

Create a Change Request ui got changed after australia upgrade

When we click on "create new" under change request application, we used to see the interceptor page and we can select model and change request gets created with that model directly. After Australia release, this ui got changed as below and after sele...

  • Question

How you include UI actions in workspace preview view of pm_project_task?

I'm trying to add existing UI action to the right side preview window of project task table on project workspace planning page (near update button), I was trying to use visibility settings but it did not bring any results, have anyone dealt with simi...

  • Question

Ignore records with Null username coming through JAMF connector

We have an existing implementation of ServiceGraph connector for JAMF in our environment and we are trying to restrict the jamf records that are coming with empty Username values.As the ServiceGraph uses robust transform, I am looking for a way to ac...

  • Question

About Change management

why do we use change management, and in which cases we use change and where should we create change like dev or prod like this, can anyone share a real time scenario

  • Question

survey

here regarding survey in servicenow we had a story where we need to cretae 2 new questions and update 3 existing question labels but in the saved inlfight surveys means before my changes deployed to qa there are few saved survey questions where after...

  • Question

Indoor Map does not autocad show text in the map studio

Hello experts,I am facing an issue with Workplace Map Studio in one specific instance.The desk/meeting room titles from the AutoCAD text import are not displayed in the map view, although:The data is visible in the native applicationReservation cards...

  • Question

why i am unable to add approvals using EDIT button? how to fix it ?

Hi All, while we create a new emergency change request , initially the change is Authorize when we click Authorize , CAB approvals are triggered  now the approver , clicked on EDIT button available in the Approvals tab , then added a new person and s...

  • Question

PDI is stuck and is offiline

This is Nithya. My PDI went offline during the maintenance. Can you please help to release it? My email id: nithyadevi.vignesh@gmail.comMy PDI: dev313203

  • Question
View More