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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More Tejas Adhalrao Specialist how to call/ show the custom widget on the workspace or on dashboard how to call/ show the ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by Abigail Lavadia 17 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Workflow Data Fabric Academy - RPA Hosted by Abigail Lavadia 17 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy - Search Intelligence Hosted by Abigail Lavadia 17 Mar, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: ITOM Academy - Service Mapping Leading Practices Part 2 Hosted by ServiceNow 17 Mar, 2026 09:00 AM PDT Event Details Online Montreal Learning Lab: AI-Powered Security Exposure Management [USEM] Hosted by Megan Le 17 Mar, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - Data Privacy Out of the Box vs Premium Hosted by Abigail Lavadia 17 Mar, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Flow designer vs Scheduled Job

What best-practice guidelines should be used to decide between Flow Designer and a scheduled job—such as transaction volume, payload size, event queue impact, or similar factors? Thanks

  • Question
  • Flow Designer

Azure DevOps integration: Dates not mapping properly

I have created mappings for the following ADO objects into Servicenow: User Stories, Features, Epics, Change Request (to Enhancements), and Bugs (to Defects). All mappings are working except for date fields.  I assume that there needs to be a script ...

  • Question

CSA certification

Hi, I am unable to find my CSA certification in the credential verification portal when searching with my registered email ID.Some please help how to create a case?Thanks.

  • Question

Not able to do payment for my delta CMP in now learning

Hi Team,I am not be able to do payment in now learning for my delta CMP as it shows some error message as shown in the attached. Please let me know the solution if any one faced the same issue, thank you

  • Question

Remove New Button on Change Tasks when parent is approved

Not sure if this got posted or not, so sorry if I'm repeating myself. I'm attempting to remove the New Button from the Change Request's related list Change Tasks when the change ticket has been approved. I've read many of the posts about updating the...

  • Question

Deflection Tracking for Legal Request

Hi Everyone, I need some guidance on implementing deflection tracing. We are using the ESC portal for request generation and knowledge base access.The requirement is to track deflection - specifically, how many users visit knowledge article but do no...

  • Question

Resolved! How to send survey notification in ms team to the user?

Hi exerts, I have a requirements to send the survey in ms team to the user but not found any complete way, if anyone have any idea or already completed this kind of requirement please let me know . requirement - when incident -closed send the survey ...

  • Question

HR Condition "No. of records matching the condition" Query

We would like to be able to display this query value on the [sn_hr_core_condition] table for HR administrators. This would help provide a first glance view on the table level, or in a report, of the condition match without having to open it in detail...

  • Question

Live Webinar on April 14: Designing a Connected CRM

Dear SNUG Community,On April 14, we will host a free 45-minute webinar exploring how ServiceNow’s single data model connects Customer Service Management (CSM) with Sales & Order Management (SOM) and Field Service Management (FSM), enabling end‑to‑end...

  • Question
  • CSM
  • FSM
  • Webinar

ServiceNow Hi Portal sign in error

When I go to the ServiceNow support site and click on "sign in" I get the attached error message. I have gotten this in chrome and in edge browsers but it only happens once in a while. I thought perhaps it was our group policy doing this but when it ...

  • Question
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