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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow CMDB Data Foundations Workshop: Saskatoon Hosted by Brandie 11 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: FSM Academy - Configuring Smart Assessment for Field Service Questionnaire Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: HR Service Delivery Academy - Getting Started with Now Assist for HR Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Pro Dev Academy Hosted by Abigail Lavadia 11 Feb, 2026 11:00 AM PST Event Details Online Tribal Nations -Webinar Series: Maximizing Stewardship-Knowing What You Own Through IT Visibility... Hosted by Mayleen Fitzcha 11 Feb, 2026 11:00 AM PST Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 12 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

include new stages to OOB step based request fulfillment flow

Hi All, the OOB Service Fulfillment Steps base flow subflow has stages defined as Service fulfillment process, Completed and Closed Incomplete. it is a read-only flow and operates as a generic engine. it iterates through the sc_service_fulfillment_st...

  • Question

Is there a way to disable global translations for certain record producers?

As we have some global translations, e.g. for "Descriptions" they show up on each and every record producer in case a user has selected a respective language. However, since it is not feasible to translate each and everything, especially for items th...

  • Question
  • Service Catalog
  • Service Portal

Decision Table returning null (result_elements missing) when called from Flow Designer field script

Hi Everyone, I’m working on auto‑routing RITM/sc_task assignment groups based on the requester’s country.To manage this logic, I created a Decision Table with two inputs:u_user → Reference (sys_user)u_catalog_item → Reference (sc_cat_item)And one res...

  • Question
  • Action Designer
  • Decision Builder
  • Flow Designer
  • Process Automation Designer
  • Workflow Automation

GlideSchedule isInSchedule not working

I'm using a client catalog script and and client callable script include to implement a requirement and avoid the selection of weekend days and holidays on a date time field on a catalog item.I'm using the glideSchedule isInSchedule method but I'm ge...

  • Question

ServiceNow User addition to Group Automation

Dear Experts, We have a requirement to automate the user addition to groups in ServiceNow  which is a manual process currently and happening with following flow.Service Request --> Approved by Line Manager--> 2nd level Approval --->Once approved Cata...

  • Question

Add a user to Incident to be able to update comments

This is an odd one that I can't wrap my head around.Here is our situation that we are trying to figure out.We have a number "Work Sites" that are our customers.  Those sites role up to a General Manager, who has multiple sites.So if Site A, Site B, S...

  • Question

New to Service Now

Hello, I'm Steve My company is in the process of moving to Snow from Ivanti,  I'm new to Snow as a Admin,  any helpful hints would be appreciated.   Any Planned meet ups in the Montgomery area?

  • Question

Facing Issues while trying to integrate DPR with GitHub

Hi All, I am trying to integrate ServiceNow DPR with GitHub as per documentation Onboard GitHub using Workspace • Zurich IT Service Management • Docs | ServiceNow . In the Tool Setup page i am getting below error as below.  Alert level: Critical.Tool...

  • Question

HRSD Configurable Workspace

Hello Community, We have a requirements from configurable workspace: To make custom fields mandatory only if subject person is from India else it should be non-mandatory . What I tried : Creating UI policy putting all condition with that specific Hr ...

  • Question
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