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Registration for now[dev]26 is officially open, and we want you in the room.Register now and save $200!
Registration for now[dev]26 is open!Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below!Learn moreWhat`s NewPopular PostsMoreThe latest in CommunityPosted by jordancbaronRegistration is open: Come build with us at now[dev]26Mark your calendars: November 4–5, 2026 at the San Jos...Read MorePosted by jordancbaronHeading to World Forum New York? Let's Make It a Two-Day Thing.Heading to World Forum...Read MorePosted by Travis ToulsonBuilding an MCP Server on ServiceNow and Connecting Claude to ItI have built a handful...Read MorePosted by laurenmcmanOtto vs Now Assist: What Actually ChangedLet's address the elephant in the comments section first, because it's
the same que...Read MorePosted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for YouServiceNow Otto Has Ar...Read MorePosted by laurenmcmanIntroducing The Developer Passport: Brazil Release PreviewIntroducing The Develo...Read MorePosted by laurenmcmanCatching Up on Developer Passport: Australia (Before Brazil Drops) Catching Up on Devel...Read MorePosted by ServiceNow Incident: Developer Site Restored and PDI Availability IssuesUpdate: July 27, 2026 ...Read MorePosted by ryanyongFrom Development to Production: Ask ServiceNow's AI Experts AnythingHey everyone, I'm Ryan...Read MorePosted by Earl DuqueHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MorePosted by ServiceNow How to ask a great question in the CommunityThe ServiceNow Community thrives on questions. When you ask a clear,
focused questi...Read MorePosted by sujitkhasnisHow to Identify, Sponsor, and Scale the Right Agentic Use CasesI've watched smart tea...Read MorePosted by SamirDServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShellAt Computex this week,...Read MorePosted by Jay_CoutureIntroducing project Warpspeed: alpha sign-up is openIf you were at the CreatorCon Keynote, you saw Warpspe...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsGeorge_1SpecialistAgent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request
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Read MoreTejas AdhalraoSpecialistQuestions Regarding Import Set Transform Map Execution and Easy Import ValidationHi Community, I have t...Read MoreTejas AdhalraoSpecialistTransform Map executionQuestion 1:If data comes from an API and is inserted/updated in a
staging (Import Set) table, when will ...Read MoreGeorge_1SpecialistAgent Availability Timeout and Message Read ReceiptsAgent Availability Timeout Is it possible to increase ...Read MorePrasanna_PatilSpecialistBeyond the dumps:Building true servicenow expertise for project successWhile passing certific...Read MorePrasanna_PatilSpecialistEfforts required along with the task details for IntegrationHello All, We are buil...Read MoreGeorge_1SpecialistHow to Disable Virtual Agent for a Specific Service PortalI have Virtual Agent e...Read MoreGeorge_1SpecialistVirtual Agent Routing to Different Queues Based on PortalTo route Virtual Agent...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsIn personBuild Agent Workshop - AtlantaHosted by Carrie Lea10 Sep, 202606:00 AM PDTEvent DetailsOnlineFederal Tech Talk: Clarity, Control, Compliance. Meeting Federal Mandates with ServiceNow and ArmisHosted by Mayleen Fitzcha10 Sep, 202610:00 AM PDTEvent DetailsIn personCustomer Success Reception -- Free Registration Open to AllHosted by RoxanneZ10 Sep, 202602:00 PM PDTEvent DetailsIn personOffice Hours Live with Frances Frei — Communicating with Data (APAC)Hosted by jasminecole11 Sep, 202603:00 AM PDTEvent DetailsIn personOffice Hours Live with Frances Frei — Communicating with Data (AMS)Hosted by jasminecole11 Sep, 202609:00 AM PDTEvent DetailsIn personRegister for the Hawaii SNUG H2 2026!Hosted by WhitleyT14 Sep, 202611:30 AM PDTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Hi,I have no prior working experience on Now assist,NASK, agentic AII have worked on ITSM and CSM so far. Could someone give me proper sources of learning NASK, Agentic AI?I have tried looking in the now learning portal but it is a bit confusing. Cou...
When I try to approve the RITM through email, the Inbound Email Action is being processed successfully, but the RITM approval state is not changing to “Approved” and remains in “Requested” state.We are using the OOB Inbound Email Action “Update Appro...
During the initial import and transform, records are created successfully and the CI ID field is populated correctly. When the same source record is imported again and the Transform Map runs for an update, the existing CI ID value gets cleared/remove...
We are experiencing an issue on a specific table form where all reference fields display a greyed-out magnifying glass (lookup) icon. Users are unable to click the lookup icon to search and select reference records.
What's new in ServiceNow Otto for Creator September 2026 store release, with Brazil Early Availability following on September 24 Overview The September store release is available now on Zurich and Australia. Brazil Early Availability has moved...
Hello community,I have a requirement to hide paperclip icon (attachment icon) in the sidebar when assignment group is abc in the service operations workspace.Can you please help me how to do it as it is ootb workspace. Thanks!
Hi Everyone,I am currently practicing ServiceNow and working through an exercise related to filtering Groups.The task asks me to:Navigate to Favorites → Users and Groups → Groups.Create a filter for groups where:Name contains HROR Name contains Human...
Hi Everyone, i want to change the placement or the order of two buttons "close complete" and close incomplete , i need close complete to come first and close incomplete to be shown once i click on the three points is there any way to make it?
Hi All,I need to pull a report of Asset to CI sync by using alm_hardware table but whne I placed a filter stating that CI is not empty then get approximately 17K records I noticed that a few classes should be removed. AccessoryCameraChrome bookprinte...
ServiceNow introduces a new agentic capability, AI Specialists, that join your team, work your incidents, and continuously improve over time. The first delivered out-of-box AI Specialist, the L1 Service Desk AI Specialist, is now generally available....
Note: Portions of this document were authored using AI I find myself leaning more and more into MS Copilot, trying to push just how semi-autonomous I can get this simple chat interface through a web page to behave. In my latest experiment, on a somew...
Executive Summary Telecommunications providers face a common challenge: customers expect personalized recommendations delivered instantly, while operators must balance revenue growth, operational efficiency, compliance, and customer experience. The q...
Hi Community,I am facing an issue with a ServiceNow Workspace configuration and would appreciate any guidance from those who have encountered something similar.Scenario: I updated the Task Page Configuration for a workspace, including:Modifying tab c...