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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: FSM Academy - Contractor Management and Field Service Marketplace Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: IRM Entity User Access Office Hours Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: HR Service Delivery Academy: HR Service Delivery Q4 2025 Roadmap Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Analytics Academy Hosted by Lolita Honkpo 12 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

UI Policies Not Applying Correctly for Case Variables

Hi Team,We need to ensure that variables are initialized when a case is created or transferred between services via the agent workspace, similar to how it operates through the ESC portal.To achieve this, we're using a Business Rule that triggers when...

  • Question

add drop down menu to widget

Hello.  i need to add one of my dropbox to a widget, can i do this in html? Where i get the dropbox from backend and display it in the widget? dropbox name u_choice_3

  • Question

Error when Querying WMI Namespace: root/MSCluster

I am getting this error in the MID Server log file (and in the Pattern Log). See ERROR below. I ran some PowerShell (see below) to investigate this issue. My Question is Why is the Pattern querying the WMI Namespace root/MSCluster for most or all Win...

  • Question

How to hide OOB catalog builder templates

When we start creating a catalog item using Catalog Builder, OOB three templates appear as below:1. AES App Intake Template2. AES Record Producer3. AES Standard items in Service CatalogIs there any way to avoid their visibility. Also, the Avaialble f...

  • Question

Resolved! Associate Technical Project Manager Track

I have just begun the Associate Technical Project Manager track.  I’m curious to hear from those who recently completed these ServiceNow PM tracks about the new opportunities that they were able to move into. Please share your experiences and insight...

  • Question

A calendar displaying change schedule along with change tasks

Hi All, I need help on creating a change schedule to be as a calendar displaying schedule changes based on their planned start and end dates along with associated change tasks. Here I am able to get changes like show in attachment but not the change ...

  • Question

Cant find the view i need to edit

Hello.I have a view in backend where i have all the fields i want, but when i go into the form on our portal the field i need is not there. I gone over all the views on the form and none of them are the correct one that is displayed in our portal to ...

  • Question

Resolved! Manage Stakeholders List

How does everyone manage the stakeholder register list?  We maintain a list of stakeholder based on portfolio. however when demand manager/ project manager add a new stakeholder to their demand/ project, the new stakeholder is rolled up and saved at ...

  • Question
  • Project Portfolio Management

Third party chatbot integration with ServiceNow

As part of new integration , we need to create service request(HR case)from third party chatbot in ServiceNow .In the current case user will search for KB article and if no relevant response found then able to create ticket .The Issue we are facing w...

  • Question

Detecting Duplicate Client Scripts Using a Background Script

 Hi All, This is my first try at writing article here on the community, its about a Client Script Duplicate Audit script. This background script identifies duplicate client scripts on specific tables such as incident, change_request, etc. Its goal is...

  • Question

Global search issues with few Keywords

The global search is not showing up the results while searching with few keywords. The catalog item meta keywords includes the searching keywords, yet the results are not showing the related tasks.When searching with full catalog name, the results ar...

  • Question

Check if Name of Supportgroup is already in Use

Hello everybody, We have a Requirement for a Catalog Item, to enable Users to order a new support group.The users can enter their preffered group name into a single line text field for which i would like to implement a validation, so that group names...

  • Question
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