ServiceNow Community

Server discovery jobs fail with "Could not find any valid credentials"

We are on Xanadu. For discoveries that were previously working, we now see many of these errors in our job logs and discovery dates getting stale. However, when running a Discover now, it works. Also, if I take all the IPs of the failed discoveries, ...

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all Project reports implementation

Hello Folks , I am bit confused to implementing the reports.Can some one please help me to implementing this report . Much appreciated

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ServiceNow Career guidance

Hi Everyone, I have completed ServiceNow CSA. Can someone guide me what are the most in-demand ServiceNow career paths?

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Impersonation logs

Is there any OOTB solution that allows you to see when an impersonation starts, when it ends and what was done during it?

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Trigger flowdesigner based on UI action

I have a UI action called ‘Aha’ in Requested item table. When I click on it, it should trigger the Flow action. How can I configure this? I’m looking for a step‑by‑step setup.

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How can we allow Out Of Office/auto reply mails to be received and processed on tickets?

I m looking for guidance on how to allow Out of office ( OOO ) response and other automatic replies to be received and processed against tickets in Servicenow instance. We often send emails to external vendors directly from Servicenow and many of the...

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Resolved! Need a learning path

Hello there, I am new to ServiceNow and I started with ITSM module. Now I got a requirement and I need to learn GRC and I started with fundamentals in the Now University. In order understand both technical and fundamental side of GRC what are all the...

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How to enable global search by Configuration Item to return related Incidents & RITMs?

I am working with Service Operations Workspace (SOW) and need help configuring the global search bar behavior.Requirement:When an agent types a Configuration Item (CI) name in the SOW search bar, the search should return all related records, specific...

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Regaring client Script

I am not able to run onChange and onSubmit client scripts in my PDI for both Zurich and Yokohama versions. Since the scripts are correct, please suggest an alternative option. 1) if (isLoading || newValue === '') { return; } //Type a...

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Platform Analytics HTML / String Widgets Text Not Wrapping

How can we show the contents of a string (4000 characters) so it wraps in the list widget in Performance Analytics?The problem we are trying to solve is to show the data in this widget where we can see multiple rows instead of one row that scrolls ri...

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Unable to Use Insert Record Step Data Pill for Reference Variables in Catalog ATF – Record Field Gre

Hi Community, I am working on an ATF test where I first insert a record into a custom table containing fields: Application Name Problem Type After inserting the record, I open a catalog item form which has variables: Application Name (Reference to c...

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Bell notification history

Hi everyone,I have configured the bell notification to display when ever an incident is updated. However, I ran into a problem where the number of notification is limited.I have 4 notifications in the bell notification yesterday, and today I create 5...

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Tips for Passing the ServiceNow CSA exam !

Hello everyone!I'm happy to announce that I've officially passed my ServiceNow Certified System Administrator (CSA) exam. I was honestly surprised and delighted to learn I answered 59 out of the 60 questions correctly, and I wanted to share the exact...

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What ServiceNow tips or practices help you most

What ServiceNow features, workflows, or best practices have made the biggest difference for you in your projects? Do you focus more on scripting, automation, integrations, platform tools, or something else? I’m curious what approaches others find mos...

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Http Rest API throws 308 permanent redirect error

Hi All,In flow action i have consumed REST API using REST step. When i call it it through 308 status code though its working postman in postman . I suspect it happened due to wrong locaiton attribute value in response header.can anyone help on this, ...

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