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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for CSM and Now Assist Hosted by Lolita Honkpo 1 Oct, 2025 10:00 PM PDT Event Details Online Call for Speakers – Save the Date Hosted by Heather Strukus 2 Oct, 2025 06:00 AM PDT Event Details Online Upcoming SNUG: Call for Sponsor Hosted by Heather Strukus 2 Oct, 2025 06:00 AM PDT Event Details Online Don't miss out! Iowa SNUG | October 2, 2025 Hosted by Heather Strukus 2 Oct, 2025 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Using a Dynamic Filter Option with an Interactive Filter

I have a table where a row consists of multiple services listed in the cmdb_ci_service in a hierarchical order based on service classification, imagine L1, L2, L3-L6, etc. at each L level, the associated Owner (u_l1_owner) and Lead (u_l1_lead) is ide...

  • Question

How to add attachments to a form?

Hi,Can someone show me the Steps on "How to add attachment(s) to a form?"?The catalog item form has an Update button which when clicked brings up the File Manager "Open" dialog where you can choose the folder and file to attach to the form. Thank you...

  • Question

Using IntegrationHub ETL without Data Source

Hello, How can I use an existing Import Set Table with IntegrationHub ETL? I have an external application that is pushing data into our ServiceNow instance using the basic Table APIs (not adjustable). To receive the data, I've created an Import Set t...

  • Question
  • Orchestration (ITOM)

Resolved! Attachment API - Attach a file by URL

Hello,I am testing the Attachment API (Upload an attachment from binary request (POST) with the "Rest API Explorer" module to see if it works correctly for my needs. I uploaded a file from my computer (local) and when I try to send, it works well.Now...

  • Question
  • Human Resources Service Delivery

[UI Builder] How to use multiple filters in PA dashboard?

Hello, everyone!  I'm trying to create a dashboard with filters by UI Builder following the documentation.With one filter it works fine. But when I add the second filter, the other one is lost and displays "(unavailable option)".Wich configuration am...

  • Question

How to change Now Assist Virtual Agent Icon?

Hi Everyone,I have enabled Now Assist in Virtual Agent on my portal, and I want to customize the icon  that appears for the Virtual Agent (chat launcher). Currently, it shows the default Now Assist icon, but I would like to change it to a custom one....

  • Question

How to prevent Discovery to update few CIs?

I have few windows CIs who are active and working in the data center but due to some reason, we want to set them to retired in ServiceNow CMDB. We dont want Discovery to touch those retired CIs. Is it possible? PS - I thought of using identification ...

  • Question

Register for a Certification Exam step By Step

  https://www.webassessor.com/SERVICE_NOW REGISTRY   01. Acess https://www.webassessor.com/SERVICE_NOW 02. Click Create a new Webassessorâ„¢ login 03. type your informations 04. Save       EXAM    01. Acess https://www.webassessor.com/SERVICE_NOW 02. T...

  • Article

Resolved! Modify view for CI clicked from Incident

I have configured the SOW view for CIs so when I open a CI in the workspace it shows with this view. However, if I open an incident and click on the CI that is on the incident, the CI opens in the Default view. How can I have the CI open in the SOW v...

  • Question

Inbound action script help for stripping only computer name

Hello I need to create an Incident when an Email from xyz is being sent to servicenow , but email might have some computer names which I need to only get those names and set it in Description of Incident , Below is the email which we will get and we ...

  • Question

M365 integration profile throwing oAuth provider empty

I have created a M365 saas integration profile  , It was running fine one month back , but now when I am trying to check the connection its throwing error like this , what does this error means ? is the client secret value got expired ?  

  • Question
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