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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: AI Academy - AI Voice Agents - From First Look to First Call Hosted by ServiceNow 3 Mar, 2026 08:30 AM PST Event Details Online Order-to-Cash Exception & Dispute Management Webinar | 03/03/26 Hosted by Karen Canavan 3 Mar, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: The future of AIOps with Autonomous Alert Management Hosted by ServiceNow 3 Mar, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Introducing Voice Agent for Mobile Hosted by ServiceNow 3 Mar, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by ServiceNow 3 Mar, 2026 10:00 AM PST Event Details Online Wellness In The Workplace: Navigating Burnout and Finding Stillness Hosted by jasminecole 3 Mar, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Resolved! restrict user access in list view

Use Case:Incidents are Resolved by both Users and Monitoring Tool (sys_user Name of Tool: zenduty.automation).In most of the times Incident Category is incorrectly selected during creation.So what we want to achieve is, when the Incident is resolved ...

  • Question

Callback

I need to add SLA under CallBack Table , but i cannot able to add , even though callback is task extended Table  

  • Question

How to close a HR task from schduled script

We have a custom workflow for life cycle event.For exit we have a life cycle event case created 30 days before last working day, with HR tasks assigned to multiple teams for clearance along with a task for manager clearance. Once the HR task is close...

  • Question

About HAM Licensing

While taking the HAM Fundamentals course, I examined the license reports in my learning instance and noticed a discrepancy I would like to clarify. I have confirmed that monitors registered as consumables are excluded from the count. However, I notic...

  • Question

Approver change / Approval routing Automation In ServiceNow

Dear All, I wanted to automate the approval delegation in the task(change Request, Service Request ) or in any other requests in ServiceNow which requires approval and the auto assignment or re assignment  will happen based on the availability of the...

  • Question

Service mapping of Citrix based application.

Hi Community, I am currently performing service mapping for an application that users access through Citrix by selecting an icon (e.g., Empower) rather than via a direct web URL. Before proceeding with the implementation, I want to understand followi...

  • Question
  • Service Mapping

Philip Swann MVP 2026: My Community Power

What do you create?  Most recently I have tended to find myself producing short form LinkedIn posts and maybe some articles.I do intend to get back into the ServiceNow Community with some articles and white papers on particular subjects. You might fi...

  • blog

Paul Morris MVP 2026: My Community Power

What do you create?  In 2022, I created a blog called "sn-nerd" to back up and index all my community content prior to the migration to another platform. From that point on, I continued to write my content on my blog sn-nerd.com and tried to create m...

  • blog

Filter issue

Hello Team , I have Created a filter to filter out one of the filled called Life cycle stage status which is Present in Business application Table Attached is the print screen , Can someone help me to fix this ?  

  • Question
  • l l

Looking up latest value of user input in a catalog item

I need to generate a server name based on already existing server names. The method right now is: -user submits a request via the catalog item-script include + client script generate a new name in the following manner:-look at the server name in the ...

  • Question

Applicant Center: A new Pre‑Hire experience

ServiceNow has been steadily expanding its footprint across the employee lifecycle, but one area has always required custom work: the candidate experience. Most organizations stitched together external portals, email workflows or manual communication...

  • Article
  • Case and Knowledge Management
  • Employee Service Center
  • Enterprise Onboarding and Transitions
  • Human Resources Service Delivery

Rename a FIELD LABEL on Lists based on views - Fesaibility

Hi TeamWe have a requirement where we need to rename few OOTB field labels on FORM as well as on LIST.For example - INCIDENT table : Caller field to be renamed as REQUESTOR for a particular VIEW which requires to be reflected on the Incident LIST  as...

  • Question
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