Issue in opening a record on click of a record in Record List in UI Builder Workspace

I am using the Record List to display the list of records in the UI Builder Workspace and i have created a row focused event to open a record on click but it is not working. I am unable to bind the table&sysid values accurately.

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• UI Builder : Next Experience

Not able to schedule Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Exam.

Hi All,I have completed the now learning course for Certified Implementation Specialist - Data Foundations (CMDB and CSDM) and its pre-requisites as well. However, I am not able to register for the exam. It is showing as processing. I have tried open...

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Advanced work assignment - I need to set agent capacity queue wise and not Service Channel

Hi,In AWA, I have created Service channel and in that I have set 'Default capacity' under capacity and utilization tab. It is setting default capacity for all the queues in that service channel.My requirement is that I want to set agents capacity at ...

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Is there any way to change the appearance of the Knowledg icone in AI search employee center

Is there any way to change the appearance of the Knowledg icone in AI search employee centerThe icone is appearing for knowledge articles. See attached image

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Import Policy Text from Compliance Workspace

Hi All, Has anyone came across the issue with the "Import Policy Text" functionality which is available on compliance workspace under Policy Text field on policies I am trying to import one doc and it performs the steps but does not show up the polic...

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• Compliance Management
• Policy and Compliance Management

Strategic Portfolio Management (SPM) one slide representing all the connected modules

I recently completed the Strategic Portfolio Management (SPM) one slider on all the connected modules for SPM  and how they interact. Does this exist?

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• Service Portfolio Management

Certified Professional Platform Owner Beta Exam is Now Available

We’re excited to announce the launch of the Certified Professional Platform Owner Beta Exam — your opportunity to be among the first to validate your expertise and help shape the future of this new certification.    As a Platform Owner, you play a cr...

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• beta
• certifications
• platform owner
• ServiceNow University

GraphQL query not working to fetch data

Hi All, I have a requirement. In a catalog form, if a user selects a location manually, it will make a call to third party system and fetch data based on location. I have created a script include for it. However, its not working.  getDevices: functio...

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ServiceNow → SharePoint Integration to Automatically Save Scheduled Reports (PDF/Excel)

Hi Community,We have a requirement to integrate ServiceNow with SharePoint so that reports can be automatically generated on a weekly basis and saved in SharePoint as PDF/Excel files.Requirement details:Reports are built in ServiceNow (Incidents, Req...

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How to enable hyperlinks in the communication widget.

I was trying to enable hyperlinks as most of the time, our service desk team or developers send URLs over to the customer or receive URLs from the customer about an item or dashboard.We feel like not having clickable option for those URLs is not a go...

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How to set Assignment Group on Alert based on Event Rule

Hi, In Event Management, can the Assignment Group on an alert be set directly using an Event Rule, if we want to rely only on Event Rules and not use Alert Rules, scripts or business rules? Can someone help me on this Thanks in advance!

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New action to get variables from record producer on custom table

I have a new scoped app, with a table that has been created called "x_br_test_applica_0_table1" (it is not extended from Task at all) Then I have created a record producer on that table.  The issue I have is getting the variables in a flow action so ...

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Issue with Now Assist Panel

Now Assist panel is not showing any messages and keeps on loading in non production instances.Anyone faced similar issue please let me know anything to update 

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difference between xml export and xl export

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