ServiceNow Community

Need help to build ATF script to perform Risk Assessment in change workflow

While creating ATF script for CHange Workflow, Im stuck with the step where risk assessment pop up form need to be automated. Im unable to find any sources to pass values to this popup and submit it before submitting change request

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how to call/ show the custom widget on the workspace or on dashboard

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notification

Hi Guys I have created a record producer for my custom table, for that i have created a notification with a button like accept , if the any user of the assignment group clicks accept , it change assigned to field with the logged in user. For that i h...

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I cannot find a particular kb article anywhere in the instance

Hi, I cannot find particular kb article anywhere, checked sys_audit_delete and kb_knowledge as well. Is there anywhere else that I should look.

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Transform Map issue

Hello All,i have a excel sheet data with updatedgroupname and existinggroupname values.i need to update the data existinggroupname is coelece so that it wont create updated fileds also i have created one on before script to do the name change.gs.info...

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interview purpose

can anyone please provide scripting and reai-time scenario interview questions with solutions in servicenow Administrator Course ?

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Limit Quantity to 2 on the order guide for specific catalog item

Hi , I want to limit quantity to 2 on the order guide for specific catalog item. Thanks in Advance!Harika

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GRC compliance issue

When a risk or an exception is approved for a issue, should we close the issue or leave it in response status ? if we can close the issue then what status it should be closed as - Closed complete, Closed-incomplete? Please share any relevant document...

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Compliance Management

Knowledge Base / University / Add Type filed to group form

If someone can assit on the above please reach out

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Information Required - Integraton - ServiceNow and Leena AI

Hi All, I am seeking information on integrating ServiceNow with Leena AI. I was unable to find relevant documentation, so I’m reaching out to this group. If anyone has experience with this integration or can share useful references, please do so, as ...

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Filter the category dropdown options based on the user logged in

Hi Team,I have record producer in HRSD application, where the sub-request field has 8 different drop-down options and these options should be visible based on the users role/access, this access should be checked on the "sn_hr_core_profile" table. So ...

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How do I request a new Lab instance for the training?

I am trying to validate the lab instance and my lab instance is no longer available and has been terminated. I need more lab instances to continue and validate my learning

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Priority Matrix

Hello! We currently have two record producers, one for general incidents and the other for specific security incidents (only using ITSM module). A requirement is to have a separate Priority Matrix for incidents logged under the security incident rec...

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Resolved! Predictive Intelligence Similarity Solution Enable in Platform UI

Hi All, Solutions built using Similarity Framework are available in Agent Workspace. How can they be made available in Platform or Native UI? I could not spot a way to activate the same. Thanks, Vinitha

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Predictive Intelligence

Save Catalog item as Draft

Hi there,I’m looking for some suggestions on a catalog item we are building for HR and we are using 'Save as Draft' before it is submitted. We’d like another user from the team to review the information in the form and make any necessary corrections....

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