ServiceNow Community

login issue

the login page is not available it gives error unable open my PDI lastly i open my instance 1 day 1 hour ago

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Catalog custom variable with macroponent

I'm looking to add a custom condition field to a record producer used in step based fulfillment. The producer is used in catalog builder when adding the custom fulfillment step. I have a working macroponent with a Body flex and then the OOB Condition...

Question

Navigation in Platform analytics to main dashboard overview.

Does platform analytics dashboard has a button or feature to go back to main dashboard overview like we had it in legacy dashboards ? Example belowWhat I see in Platform analytics is everytime a user is on a dashboard they need to go to application n...

Question

Integration between SNOW & Qualys via SGC.

Hi All,We are integrating Service Now & Qualys via Service Graph Connector. We have configured the Host & connection details. When trying to test Connection on Service Graph Connection Record, it is throwing Error 404 and Error Message as "Method fai...

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LDAP Sync

Hi All, I'm trying to sync the DL data through LDAP & the DL count is around 90K. Though the initial sync was completed within 2 days without any error, I had to reinitiate the sync as a DL can be a member of any other DL. Hence, I reinitiated the s...

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How to add sort button(a-z and z-a) to the updated column in My Request widget portal

Introduce a sorting option (e.g., dropdown or clickable column header) that allows users to sort the list by Updated Date.Sorting should be available in both ascending and descending order.

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Check differences between instances PROD > DEV

Hello, I've started working with a client, and they gave me the task of mirroring the GRC application in the DEV instance. Here’s the problem: the client doesn’t want to clone the PROD instance, so I have to do it manually.I’m tracking the sys_update...

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Catalog client script

I need help creating a catalog client script with these functions: The field name is date_of_movement If the current date is between the 1st and the 19th, the transaction date can be any date within the current month. (Limited to business days) If th...

Question

Restrict the users to access the portal page or catalog item if they are not part of the record

Hi Experts, Issue - the other users who are not part of the record can still view the page or catalog item associated with it,they should get an 'Access Denied' error.When a user tries to open the catalog item and is part of the record then user is a...

Question

CMDB workspace

In the CMDB workspace there is MY work , in that i have to edit the Open tasks table name or i have to add new table next to it , please help me how to proceed with it, if found this table sn_cmdb_ws_imp_action_card_config here i can able to edit fil...

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Resolved! What does these ACLs allows the user to fetch/gather/perform, and from where?

Hi team!I'm working on a ServiceNow user, as well as learning about ACLs and table permissions, and would like to learn what the following ACLs are for, what they allow the user to do/what is their main function or purpose is:Dictionary Entry [sys_di...

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How to use Powershell or Rest API to Migrate Data from ServiceNow to Azure Entra

How to use Powershell or Rest API to Migrate ServiceNow Catalog Item variable User, Group and Subscription Data from ServiceNow to Azure Entra without using Integration Hub

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Error in declarative action "JSONObject["value"] not found."

I have created a declarative action "Assign to me" on sc_task table. This will visible when current logged in user is part of assignment group and if state of sc_task is open. This declarative action is working fine for some assignment group members....

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Resolved! How to add new state between the existing states in standard change state banner.

I want to add a new State i.e TEST in between the two state ASSESS and AUTHORIZED. I wan't to do it for standard change form only.How can I do that?

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Inbound Action with invalid user

Hello Community, I am currently working on Inbound email actions for the creation of an incident. We want to change the Inbound Action so it will create an Incident even when the Inbound action can't find a User for this email address in the system. ...

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