Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1045779members
2999568posts
What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Portal announcement I am creating records in the Announcement [announcement] table using a Record Producer. I have added thi... Read More Tejas Adhalrao Specialist Custom Validation Error Not Displayed in Easy Import Preview Requirement We are usi... Read More George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online RaptorDB Professional for Healthcare and Life Sciences Hosted by Anubhav P 3 Jun, 2026 11:00 AM PDT Event Details Online 6/3 Webinar: Raptor DB Professional for Healthcare and Life Sciences Hosted by Mary Kay Pierso 3 Jun, 2026 11:00 AM PDT Event Details Online 6/3 Webinar: Raptor DB Professional for Healthcare and Life Sciences Hosted by Mary Kay Pierso 3 Jun, 2026 11:00 AM PDT Event Details Online ServiceNow Exchange: CRM AI Academy - Governing AI at Scale: A COEI for Your AI Pipeline Hosted by ServiceNow 4 Jun, 2026 08:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 4 Jun, 2026 08:00 AM PDT Event Details Online Register today for the New York LIVE event on June 4th! Hosted by tracyo_brien 4 Jun, 2026 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Business Portal

Overview Deliver configurable consumer grade experiences for B2B portal customers   As of the Yokohama release, the business portal is a new Customer Portal for B2B (Business to Business) organizations to provide an engaging customer experience for ...

  • Article

Tag-Based Service Mapping Approach

Hello Team,I am currently working on tag-based Service Mapping. In our CMDB, each CI has multiple tags stored in the cmdb_key_value table. The available tags include environment, description, app_id, project, and several others.I have a basic questio...

  • Question

Instances are back online or hibernating!

Hello Everyone, Most of the instances are online or hibernating now. Please let us know if you are still facing issues with your PDI. We really appreciate your patience on this.  We apologize for any inconvenience caused. Regards, Kamini Kansal

  • Article
  • Multiple Versions

Highlighting list pagination in workspace.

Hi,I am working on a custom Workspace that has been built from scratch using UI Builder. I have a requirement related to list pagination and would appreciate some guidance.In the workspace, the list contains multiple pages of records. Based on a spec...

  • Question

Resolved! Query related to cloning in Servicenow

Hi,I recently created a clone profile. While creating it, I noticed that there is already an out-of-the-box (OOB) clone profile called "System Clone", which contains several Preserve and Exclude records. My question is: Do we need to add our custom c...

  • Question

How to read Excel header row server-side in ServiceNow?

We want to validate the header row of an uploaded Excel file server-side before processing the import, to make sure the right template was used.GlideExcelParser is not defined in Transform Map scripts or Scripts-Background. Any other way to do this? ...

  • Question

Azure VM discovery License consumption

Hello Everyone, There are some unexpected cost implications while Azure cloud discovery regarding VM machines. Anyone faced such issues that some resources are counted as VM machines though actually they are not. How can we avoid that .  Any Patterns...

  • Question

How to hide entire section in workspace

"Questionnaire Information" and "Service Provider Information" are two sections. I want to hide them if there are no visible fields under them. Is it possible to hide them dynamically? 

  • Question

Data Management Update Jobs - scheduling not working

Hello -On INC list view (filtered), I created a 'Data Management Update Job' to update records that match the filter. When using 'Run at', the job stays in the New state. However, when used 'Execute now', it runs and shows as complete and the filtere...

  • Question

Update Job not working

Hi everyone, I am trying to use Update Jobs to update specifics records only once. But it doesn't work, it never update the record when the "Run at" is reached, but if I click in the Related Link "Execute now" it works fine. I would like to avoid cre...

  • Question

Can't access previous posts?

Am i going insane or is it not possible to see previous made posts anymore? Clicking on my profile sends you to profile.servicenow.com and there's no way to see anything from there. Theres a community board that shows how many posts, solutions etc yo...

  • Question

Now Assist AI Tools of type retriever report an error

{ "error": { "sourceErrorResourceName": "getActualDuration", "sourceErrorMessage": "Error: Cannot read property \"ragResponse\" from undefined,Detail: Cannot read property \"ragResponse\" from undefined", "sourceErrorResourceId": "337f2a741b65ae10b3a...

  • Question
View More