ServiceNow Community

Which versions should I develop in?

Hi Community, I'm developing an application that is meant to be published on the SN store, and I always wonder about two things with regards to versions I should use in my dev environment. For example, if I need my app to be compatible with Yokohama ...

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Start Microsoft Teams Chat UI Button is not Showing

Hi Team,We have installed the Conversational Integration with Microsoft Teams plugin in our instance to integrate with Microsoft Teams. After installing the plugin some UI actions have been imported in the system with name 'Start Microsoft Teams Chat...

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ui builder

I have used the list component to display the record list.But I also want that list to be selectable. When I want to open any record from the list, it should open.Currently, it says ..page not found.

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Resolved! ServiceNow Administration Fundamentals on demand labs

hi I have started the course ServiceNow Administration Fundamentals On Demand (Xanadu), in the course pages it talks about labs, but I cannot see anywhere to find the labs or the option to validate, as I did when completing the Welcome to ServiceNow ...

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Add a character limit on a variable from a record producer

Hello, I would need to set a 350 words character limit on a variable from a record producer while filling in the form in the portal. I found multiple solutions suggesting client scripts. Is there a way to fulfil this without scripting? Thanks in adv...

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Can i show template inside a variable

Hello All,I want to have a template where i will have some patient details.like name ,age,gender like these will be questions.and these questions even i can store in a table as well i have a custom table even i can reuse that if we need.My requiremen...

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is it possible to change the background color of the button in genius result?

Is it possible to change the background color of the button in genius result? AI searchSee attached image.If it is possible how to we do it?

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Need to populate the Help Text based on each subcategory in catalog item

Need to populate the Help Text upon selection of each subcategory in catalog item (subcategory is dependent on sys_choice table) Kindly refer the screenshots for reference

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Is it possible to hide "Contains any selected" text from Filter widget, AI search?

When using AI search in employee center there is a text displayed in the Filter widget.This text is always displayed even when a source is not selected. Is there any way we can hide that text?

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CSM Case summarization and transalation using Now Assist

Hi All, I am checking the feasability from other laguage cases to summarize and transulate to English. CSM Case should be summarize which is in like Spanish, Portuguese and transulate to English, what will be the possible options to achive the requir...

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Can I avoid subscription for custom tables

In ServiceNow, I learned that I need a subscription if I create any custom tables in production. Is there any way to avoid the subscription for my custom tables?

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Build the team you need to succeed with your ServiceNow solutions

We are pleased to announce the launch a brand-new Customer Success Center Web Application: The ServiceNow Platform Team Estimator. The ServiceNow Platform Team Estimator is a self-service web app that helps you answer the critical question: “Which ro...

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Thought Leadership

Record is being created but data is not storing

Hi community,I have created fields using html, css, client and server scripts using widgets in portal and along with that I have created custom table. So, the problem is when I submit the form in portal, record is being created in custom table, but d...

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Service Portal

Dynamic Playbook Branching Using AI

I’m currently working on a Proof of Concept (POC) to use Now Assist within Security Incident Response (SIR) to enable AI‑driven dynamic playbook branching during security incident handling. ObjectiveTo leverage Now Assist so that the SIR playbook can...

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Create Report & Dashboard for trigger logic processed in Decision table based on Intake form inputs?

Hi,I’m working on a use case where "Programs" (stored in a custom table) are triggered based on Record Producer intake variables. Current design:Users submit a Record Producer (Intake Form)Intake variables are evaluated using a Decision TableBased on...

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