ServiceNow Community

Function Field

I would like to create a function field in the Request Item table to check for the presence or absence of attachments.I set up the function definition as shown below to check whether a file is attached to the attachment variable. glidefunction:length...

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Field Style in reference field

I would like a paperclip icon to be displayed in the request_item field of the sc_task table when a file is attached to the record set in the Request item.To meet this requirement, I set the Filed Style as shown below. However, while the icon appears...

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Change Emergency - Flow designer flow is throwing error

I have created a flow for Change Authorize Step. Its a clone of OOB flow, we have changed just the policy. Flow is working a expected. But , I see some errors in the flow engine context. I don't see any issues in my flow. Please help me identify this...

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Send an email reminder 1 month before Due date.

Hi Everyone. I need to send an email reminder to one email address one month before the due date(field on the form)How can i achieve this? BR

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Autopoulation for variable list collector.

Hi @everyoneI have a requirement where i need to auto populate all the groups from organization table to my catalog variable group.I have a field in my table name as AD groups those should be auto populated in my catalog variable groups which is a li...

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New Control Implementation

I have a requirement suppose there is a new regulation coming for an organization and need to create new control objective and also new controls in an organization. Where is the that step in the control lifecycle where control owner needs to set up/c...

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Notification 1 month Prior to due date.

Hi Everyone,I have one requirement, we do have Services table and in that we do have Audit due, the user has to receive a notification one month before the due date, how can i do this, tried notification and gave the when to run condition as due date...

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ServiceNow Oracle Cloud Integration

Has anyone worked on oracle cloud and servicenow integration? Can you guide me up?

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Genesys Cloud Integration with servicenow

Hi AllHow do we know if a case has been reassigned from Genesys?ThanksPuja

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Advanced Work Assignment

Adding work notes to Post Incident report

Hello!Trying to modify the ootb Post-Incident report, that can be exported as PDF, post MIM resolution. Created a new UI page. Followed the guide below to attach it, but not visible. I don't need a feature to add new work notes in PIR part, just that...

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Can GRC Business User Lite take Advanced Risk Assessment as Assessor?

Hi there,I need clarification regarding GRC Business User Lite activities in relation to Advanced Risk Assessment.For one of our clients who is currently on the Xandu version (with no immediate upgrade planned), we want to confirm:Can a user with the...

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Send a grouped message

HelloI've created a table to keep track of loaned equipment. The table includes an end date and the equipment borrowed. I'd like to send a message to the person who has the equipment (asset=>assigned to) the week the loan ends. I've used Worflow stud...

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Usage of current.incident_state = 1 and current.notify=2 for new and forward type inbound actions

Hi Team, In all of our new and forward type inbound actions for ur HRSD HR case creations, we have the below 2 lines of script as first 2 lines. However I am not able to understand their usage. Can you please help. current.incident_state = 1current.n...

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How to Set Close Date at RITM level by Transform map script while you upload the data via Excel

Hello Everyone,We have a form where they were managing the data in excel and now we have converted it to and Catalog form.So Now they want us to convert the historical data in RITM and we are able to generate the RITM's via cart API. Only the Challen...

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Data stream failed with com.glide.transform.transformer.exceptions.record.recordsizetoolargeexceptio

Data stream failed with com.glide.transform.transformer.exceptions.record.recordsizetoolargeexception: size of full record exceeds configured max buffer allocation of 0 bytes and I am pulling only one record from the JDBC server.

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