Hello everyone.
I would like to gather insights on the current adoption of ServiceNow across the African continent. From what I see in the market, South Africa appears to be the most mature ecosystem, but I would like to understand the broader picture.
Could you share your perspective on the following points?
• What is the actual status and maturity of ServiceNow usage in Africa today.
• Which countries or sectors outside South Africa are actively deploying the platform.
• Are there specific challenges or success factors you observe across the continent.
• Is ServiceNow adoption truly concentrated in South Africa, or are there emerging projects in West Africa, North Africa, and Francophone regions.
Your feedback will help map the reality of the ecosystem and identify opportunities for collaboration and community growth.
