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Interest Groups

Join others in your industry and similar roles to learn more about the impact of successfully automa...

1182 Posts

ServiceNow User Groups SNUGS

The ServiceNow User Group (SNUG) Program provides an interactive forum both on-line and in person fo...

11139 Posts

CWF SC Community

*Internal only* Technical Solutioning knowledge collaboration. Crowd sourcing CWF technical knowledg...

470 Posts

Amazon Connect

ServiceNow Voice with Amazon Connect combines the power of ServiceNow’s automated workflows with the...

53 Posts

DT Developer Community

A dedicated virtual space where ServiceNow-DT developers collaboratively discuss, share knowledge, a...

478 Posts

Flow by ServiceNow

Welcome to the Flow community. To access the community click the "Join Community" button at the top...

1 Posts

Activity in Groups

WORLD FORUM is coming to New York September 10th!! Register today!

  Hello SNUG members!,   I'd like to personally invite you to World Forum New York on September 10, 2026 at the Javits Center. It's a completely free, one-day event where you'll discover new ways to put AI to work — for your team and your business.  ...

  • Event

2025 SNUG Live event Agenda

Join us for an in-person SNUG event in Scottsdale! Local SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact with experts from ServiceNow, and learn from our partner sponsor, KeenStack. Whe...

  • blog

2025 SNUG Live Agenda

We are very excited to share the final Cincinnati Snug Agenda showcasing 4 customer speakers: Reed Elsevier, CBTS, Western & Southern Financial Group, and Sedgwick Claims Management!   Don't miss this! Register today: https://rsvp.servicenow.com/Cinc...

  • blog

WSM for Hoteling and booking conference rooms

Hello, we are building a new headquarters and we are getting ready to choose a platform for reserving desks and conference rooms. ServiceNow has this in WSD. Curious who is using it and have questions about the experience? What hardware did you user ...

  • Question
  • Hoteling
  • Workplace Service Delivery

Managing ITIL User (Fulfiller) Licensing

We have been looking to solve an economic problem:  maximize utility given scarce resources.  In our case the utility is effective and efficient fulfiller license allocation, the scarce resources are fulfiller licenses.   In short, we need a way to d...

  • Question

Call for AI Hackathon Use Cases

Dear ServiceNow Community, We're excited to announce that we're organizing the next Austrian ServiceNow User Group (SNUG) as an AI Hackathon this autumn. The exact date and venue location will be announced shortly.To make this event truly valuable, w...

  • blog

Register for the Hawaii SNUG H2 2026!

Welcome SNUG Members! We're excited to announce our next Hawaii SNUG on September 14! Discover how ServiceNow brings intelligence to every corner of your business. SNUG members tell us these meetings are one of the best ways to hear from and collab...

  • Event
  • In Person
  • Meetup
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