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Interest Groups

Join others in your industry and similar roles to learn more about the impact of successfully automa...

957 Posts

ServiceNow User Groups SNUGS

The ServiceNow User Group (SNUG) Program provides an interactive forum both on-line and in person fo...

10670 Posts

CWF SC Community

*Internal only* Technical Solutioning knowledge collaboration. Crowd sourcing CWF technical knowledg...

470 Posts

Amazon Connect

ServiceNow Voice with Amazon Connect combines the power of ServiceNow’s automated workflows with the...

40 Posts

DT Developer Community

A dedicated virtual space where ServiceNow-DT developers collaboratively discuss, share knowledge, a...

400 Posts

Activity in Groups

Save the Date for ServiceNow AI Summit Denver!

Join us at the Denver Convention Center on March 2nd & 3rd, 2026 for a complimentary 2-day event that turns curiosity into capability through hands-on learning.   Day 1 (March 2): Learning Labs Get hands-on experience, collaborate with experts, and w...

  • Question

Our VERY FIRST Community Newsletter - Lets talk about Q1!

Hello Now Learning Community Members!   We are so excited to share our first newsletter of 2025 - we are thankful for each and every one of you and want to recap what we've done and what's to come!      Link to Events: Q1 Webinar - Breaking Boundari...

  • Article

Reminder: Register for the virtual Holiday SNUG today!

Hello SNUG Members!    It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th!    We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalis...

  • Article

Parent incident not generated child incident

Hi Team, we have one issue regarding child incident not generated for parent incident when the email communication happened on a closed parent incident which was working earlier. Here what we need to check and what could be the reason behind not gene...

  • Question

developer.servicenow.com - O "sítio" a ser explorado

Com a ampla variedade de recursos de aprendizagem disponibilizados pela ServiceNow e sua comunidade, existem muitos que ainda são pouco explorados, mas oferecem um valor significativo.O portal developer.servicenow.com reúne conteúdos essenciais para ...

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Service Now Chargeback models for shared services environment

Hello WDC SNUG,I'm looking for chargeback model templates within the CSDM to evaluate the onboarding of new internal customers with associated project costs.Use Case/Scenario:What will be the business unit’s TCO expenses for using ITSM workflows for ...

  • Question

Save the Date for ServiceNow AI Summit Charlotte!

Join us in Charlotte on February 23-24 for a complimentary 2-day event that turns curiosity into capability through hands-on learning.   Day 1 (Monday, February 23): Learning Labs Get hands-on experience, collaborate with experts, and walk away with ...

  • Article

2025 Holiday SNUG recording available!

Hello SNUG Members!   We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year.   A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...

  • Article

【2025年度ユーザー会分科会】デザインチーム活動内容 #04 活動まとめ

Japan 日本 SNUGの皆様、こんにちは!2025年度ユーザー会分科会デザインチームの石川です。 先日 12/17 (水) にServiceNow Japan オフィスで開催された「ServiceNowコミュニティミートアップイヤーエンドパーティー2025」にて、デザインチームの最終活動報告を行いました。 「デザイン」という広大なテーマに挑んだ本チーム。メンバーの興味関心も幅広く、非常に多種多様な情報交換が行われました。今回の記事では、最終報告で中心とした「UXデザイン」の活動内容をダイジェ...

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