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Interest Groups

Join others in your industry and similar roles to learn more about the impact of successfully automa...

1167 Posts

ServiceNow User Groups SNUGS

The ServiceNow User Group (SNUG) Program provides an interactive forum both on-line and in person fo...

11099 Posts

CWF SC Community

*Internal only* Technical Solutioning knowledge collaboration. Crowd sourcing CWF technical knowledg...

470 Posts

Amazon Connect

ServiceNow Voice with Amazon Connect combines the power of ServiceNow’s automated workflows with the...

50 Posts

DT Developer Community

A dedicated virtual space where ServiceNow-DT developers collaboratively discuss, share knowledge, a...

471 Posts

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Featured Welcome to Q3: Building Responsibly with ServiceNow

Welcome to Q3: Building Responsibly with ServiceNow!   This quarter, we’re exploring what it means to build with intention, balancing technical excellence with thoughtful decision-making, responsible AI adoption, data trust, and long-term platform he...

  • blog

Featured 【2026年度ユーザー会分科会】プラットフォームチーム中間報告 ― 生成AI時代のPF管理

Japan 日本 SNUGの皆様、こんにちは！2026年度ユーザー会分科会 プラットフォームチームのリーダーを務めております、NTT ExCパートナーの松村です。6/12（金）に開催されましたCommunity Dayにて、プラットフォーム分科会の中間報告を行いました。発表タイトルは「生成AI時代のPF管理：守りと攻め、その現在地」です。 プラットフォーム分科会は、2026年3月から12月にかけて、隔週月曜の夜にオンラインで活動しています。毎回、当番の担当者がServiceNow AI Plat...

  • blog
  • AI
  • Cummunityday
  • ServiceNow AI Platform
  • SNUG Japan
  • プラットフォーム
  • プラットフォームオーナー
  • ユーザー分科会
  • 生成AI

Featured 【2026年度ユーザー会分科会】セキュリティチーム活動内容 #01 Community Day で発表(6/12)

Japan日本 SNUGの皆様、こんにちは！2026年度ユーザー会分科会 セキュリティチームのリーダ 島貫です。 先日 6/12(金)に東京ミッドタウン日比谷にて開催された ServiceNow Community Dayの技術分科会にて発表しました内容をご案内いたします。 ロケーションの都合上ServiceNow Community Dayに参加したくてもできなかった方、現地で別のセッションに参加された方、そして参加された方で復習したい方みなさまへ、 当日の投影資料（PDF）を本記事に添付して...

  • blog
  • Developer Meetup
  • NowMeetup

Featured AI Learning Days Are Coming: Explore What's Possible

As AI continues to transform the way we work, learn and grow, AI Learning Days is your opportunity to stay ahead of what's next.    Join us on August 4, August 6, and August 11 for this free, live virtual event designed to help you build confidence, ...

  • blog

Featured 【2026年度ユーザー会分科会】IT Agentチーム中間報告

Japan 日本 SNUGの皆様、こんにちは！2026年度ユーザー会分科会 AI Agentチームの永池です。6/12(金)に開催されましたCommunity Dayにて、AI Agentチームの中間報告を行いました。AI Agentチームは、 ・課題や成功事例を共有し ・実際に触りながら検証を行い ・理想と現実を実感しながら ・自社の業務改善に繋がる具体的知見を創出することを目的として活動しています。 活動実績として、3月～6月で各メンバーからナレッジや課題の共有を実施して貰い、AI導入の現状...

  • blog
  • Developer Meetup
  • NowMeetup
  • wg_aiagent

Planning to Attend Our September SNUG? We Want Your Input!

Hello South Florida SNUG Members,   We're excited about our upcoming SNUG event on Tuesday, September 29th and would love your help shaping the experience.   If you're planning to attend, please take a few minutes to complete our survey. Your feedbac...

  • Question

Connecting with ServiceNow Users from Aviation!

Hi I'm Ellie, working in the IT Management Office at Heathrow Airport.We have recently deployed the SPM module of ServiceNow as a pilot in IT.  It would be great to connect with other users of SNOW in the Aviation space. We are keen to hear how other...

  • Question
  • Aviation
  • ServiceNow Adoption
  • SPM
  • Zurich

Getting An error - AWS connect - Voice agent

HI All -   I trying to connect AWS connect for my voice agent as communication channels. As per the guide , i see we need to share these three information to AWS side to be configured.    while i got other information, i got stuck here up on these o...

  • Question

Announcing Third Thursdays presented by First Fridays!

We are officially launching Third Thursdays as an extension of our First Fridays sessions Sept 17th.  Registration is now open!    Just stories! No Breakouts. Shorter Sessions (30-60 minutes) with main topic only.  Recorded and posted like our Friday...

  • Article

Public Sector Low-Code App Engine Innovation Workshop

Join us in-person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Build Agent. Learn how to boost productivity at scale by building high-val...

  • Event
  • In Person

🚀 North Carolina SNUG 2026 – Planning Has Begun!

Planning is officially underway for the 2026 North Carolina SNUG, and we're currently targeting mid-October for this year's event. Last year's gathering brought together customers from across North Carolina to learn from one another, share successes ...

  • Question
  • nc

July 10

Main Topic: Getting Knowledge Ready for AI!  Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck & Q&A attached here and Recording link here: July 2026 Recording   Future First Friday's Sessions August: Relationa...

  • Article

REGISTER NOW – UK SNUG Main Meeting in Leeds on 25th February

The next UK ServiceNow User Group (SNUG) in-person meeting is taking place in Leeds on Wednesday 25th February.   This one-day SNUG will bring the ServiceNow community together to connect with and hear from fellow ServiceNow users, sponsor partners a...

  • Article
  • SNUG Event
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