The Now Platform® Yokohama release introduces updates to the platform that help you put AI to work with new AI agents and more automated workflows. Explore the release notes to learn what's new. On the Figma community, the Yokohama release include...
Hey! Thanks for joining our community for ServiceNow Nonprofit Customers. This is a space just for you to ask questions, share information, gain insight/learn and network with each other. The ServiceNow.org team will also be engaging on this platfo...
This epitaph was inspired by John Frazer of Golden, Colorado. Intranets, as the initial launch points of employees’ days, emerged in the 1990’s (Frazer died in 1894) and many offer the same experience they did back then - irrelevant and outdated cont...
The wait is over! Find links to recordings from our first-ever AI Learning Days event below! Thank you to everyone who attended AI Learning Days 2025! To view the session recordings, simply find your preferred region below and click the region ...
As you spend more time in the ServiceNow ecosystem, one of the biggest shifts is learning to distinguish between products, capabilities, and the roles they serve. Early on, it's easy for everything to blur together. There are multiple products, ove...
Our ServiceNow User Group has officialy its own Meetup Account! In this group created by ServiceNow, we will be able to schedule our future Developer and SNUG Meetup events! Join the Meetup Group here -> Greece and Cyprus ServiceNow User Group | Mee...
We use Interactions as the entry point on the insourced IT Service Desk for our health system. When the IT Service Desk agent recognizes that the interaction results in an incident, they open one. Question: in that flow interaction to incident, what ...
I need a field which calculates the difference between 2 dates. Is there a way for an ITIL user to do this in the report interface; or do I need a developer to do some type of coding, or add this as a field in the INC table?
We are excited to invite you to a thrilling Security Challenge, where you'll have the opportunity to test your hacking skills, problem-solving abilities, and critical thinking in a simulated cybersecurity environment. The Security Challenge is a Bl...
We’re currently planning the next New Jersey ServiceNow User Group (SNUG) and are seeking a ServiceNow partner to sponsor the event. Specialist, Premier, Elite, and Build partners are all eligible to participate. Here are some of the benefits of sp...
Join us for the next SNUG meetup on Tuesday 28th of April, 2026 at Technopolis Ruoholahti! This is a fantastic opportunity to come together with fellow ServiceNow users to share experiences, discuss best practices, and build stronger networks. Joi...
Join us for the next SNUG meetup on Tuesday 28th of April, 2026 at Technopolis Ruoholahti! This is a fantastic opportunity to come together with fellow ServiceNow users to share experiences, discuss best practices, and build stronger networks. Joi...
Happy New Year everyone, hope 2026 has started well for you. Excited to announce we are planning our first South Florida SNUG Meet-Up on April 1st 2026. We are working on the event details and will be posting the event details in the upcoming week. I...
Hiya, I work for an MSP who offers and support infrastructure services to customers, our customers are onboarded to our platform as part of domain separation and our domain model is defined. I am trying to wrap my head around the CSDM service structu...
