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tracyo_brien
tracyo_brien
Hello SNUG Members,
Save the date for the biggest SNUG of the year. On Tuesday, December 8, 2026, we’re bringing the community together for the 6th Annual Virtual Holiday SNUG, hosted by SNUG Program Lead Tracy O’Brien and Lauren McManamon, Senior Developer Advocate.
The day opens with a live ServiceNow workshop, Laying the Data Foundations for Autonomous IT, followed by best-practice customer presentations from Canada Life, UNC Health, AIT Worldwide Logistics, and the U.S. Department of the Air Force. Then close out the morning with a live performance from mentalist and mind reader Mark Toland.
Agenda (Pacific Time, subject to change)
- 8:00 – 9:15 a.m. ServiceNow: Laying the Data Foundations for Autonomous IT
- 9:15 – 9:30 a.m. Welcome from Tracy O’Brien and Lauren McManamon
- 9:30 – 10:00 a.m. Canada Life: Operations Asked, Platforms Built, Together We Improved
- 10:00 – 10:30 a.m. UNC Health: Employee Center Pro, Rethinking the HR Portal Experience
- 10:30 – 11:00 a.m. U.S. Department of the Air Force / Metrostar: Domain Separation
- 11:00 – 11:30 a.m. AIT Worldwide Logistics: The Road from Demand to Delivery
- 11:30 a.m. – 12:00 p.m. Mentalist and Magician Performance with Mark Toland
Reserve your seat now. Pre-registration is required to receive the Zoom webinar login details.
Regards,
Tracy O’Brien
SNUG Program Lead
* The virtual event will be delivered via Zoom Webinars. Use these links to access information about Zoom Webinars Language and Accessibility features.
Will you be attending?
Starts:
Tue, Dec 8, 2026 08:00 AM PST
Ends:
Tue, Dec 8, 2026 12:00 PM PST