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My PDI dev299704 shows "502 Bad Gateway snow_adc" and won't start

maheshuppara
Giga Contributor

Hello,


My personal developer instance (dev299704, release: Yokohama) is stuck showing
"502 Bad Gateway snow_adc" when I try to access it.

The Developer Portal shows the instance as Offline, but the only available
actions are "Refresh" and "Release". I tried Refresh multiple times, but it
remains inaccessible.

Request: Could you please repair/restore this instance without reset, as I have
important data and apps that I cannot lose?


Thanks,
Mahesh

6 REPLIES 6

Hey @Talya this 502 error happens to me once a while, there's nothing to do just wait, usually a 4-5 minute pause is enough. When yo usee that, stretch your legs, go get some water and upon return it's fixed.

 

I saw this only for PDIs, so I believe it's due to the limited capacities.

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/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


@Talya 

happened to me literally now 😄 it's usually when I update my record producer... but the action is saved, i just need to wait a couple of minutes and it's there, not losing anything.

GlideFather_0-1761230928308.png

 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */