Dear Experts,We are facing an issue in ServiceNow where number of incidents gets created via alerts and when it gets created, few fields are getting populated as shown below and the priority gets calculated as per lookup rule. Where as the customer ...
Hi, I have my PDI in Zurich release with MFA registered with microsoft authenticator in my old mobile, Which I cant use now, Can anyone clarify how I can reset to have it added to my new mobile, I can't see any option available in pop up window belo...
Hi,We are trying to add a dropdown inside the Attachment component used as a tab in the contextual sidebar of the CSM Workspace. The goal is to allow fix agents to select a type of file (e.g., Screenshot, Summary, Response) during file upload—not the...
Hello everyone, There is one functionality requirement where I need to copy the content to clipboard that is available in the component which contains link as well. So If I paste the copied content, it should show as hyperlink.I found the ...
I have developed a report using the UI builder for data visualization(pie chart), and I've also incorporated filtered conditions on the data source table. However, upon clicking the report, it does not navigate to the corresponding filtered view wit...
Unable to login to Now learning , stuck on loading page is this known issue ?
Hi If a notification is created in English and sent to a user whose preferred language is different, the notification will be displayed in English or user preferred language. Is it possible to change the language automatically to the user preferred ...
Hello everyone, I have a small doubt regarding UIB. I have a form component and when I am previewing it is saying component is not configured so to avoid that I have added a loader handler when record data fetch started and stopped that handler when ...
Hi, Could someone please help me for below requirement. I have a report which is there on custom table which needs to schedule on weekly basis and send to external sever.CSV files need to send to external server.Thanks,
How can I trigger an error in a transform map script in ServiceNow so that the record goes to the 'onReject' stage instead of calling 'onForeignInsert' or 'onChoiceCreate'? I want to validate a field (like status = 'Pending') and prevent further proc...
How does password reset works for users with multiple accounts in one domain?User is using different username
How can I trigger an error in a transform map script in ServiceNow so that the record goes to the 'onReject' stage instead of calling 'onForeignInsert' or 'onChoiceCreate'? I want to validate a field (like status = 'Pending') and prevent further proc...
I’m currently building a ServiceNow AI Agent and I want the user to be able to upload a file (document) during the conversation.My challenges:I don’t see any option to allow file/attachment upload directly in the AI Agent chat.Ideally, the user shoul...
Issue Description:We have a bi-directional setup in ServiceNow for the SCOM connector. Currently, the behavior is functioning correctly from the ServiceNow side, as incidents are being closed successfully within ServiceNow. However, the corresponding...
