Hi Team,I have a requirement to send an email notification to the Caller whenever a new Incident is created or updated. The email should automatically be sent in the Caller’s preferred/native language, based on the language selected in the User recor...
I am using AI Control Tower in a Project Demo Instance.From Home > Value tab > Creator Skill (sub‑tab), I would like to understand how the data shown in the Creators tab is calculated. Specifically, I am trying to determine:What logic, formulas, or r...
Hi there, I am brand new to the ServiceNow world. Following the lesson on the University portal. I am stuck on the validation of the List and Filters exercise. I have completed the task as suggested, but it's not validating correctly. I even shut dow...
hi, I am facing some problems in the incident form; when I click the search option, nothing is shown.
Will the ServiceNow jobs be replaced by AI or not? Give me the exact reason #ai
Dear Experts, We have a requirement to automate the user addition to groups in ServiceNow which is a manual process currently and happening with following flow.Service Request --> Approved by Line Manager--> 2nd level Approval --->Once approved Cata...
Hi Team,I am working on a ServiceNow Now Learning lab where the validation is failing with the following questions:Is the list filtered to only display active incidents?Is the list sorted so that Priority 1 – Critical incidents appear at the top?Was ...
WHEN THE END USER SELECTS ACTION TYPE AS INACTIVE THE SELECTED GROUP HAS TO CHECK IN THE 5 MAINTENANCE TABLES FOR THE GROUP AND IF SELECTED GROUP HAS STILL HAVE SOME ACTIVE RECORDS THEN IT SHOULD AN ALERT LIKE(" the user first to remove the routings"...
We are looking to integrate Lumos with ServiceNow for user and HR profile creation.Lumos team is saying that they have pre-built connector to integrate with ServiceNow to create users directly in sys_user table, and don't have any scope to set stagin...
Hi everyone,I’m trying to understand the backend logic behind a message shown in Employee Center.When the Employee Center portal (sp_portal record) is set to Inactive, users see the following message on access:I would like to know:Which OOTB script o...
Hello, I am trying to complete a task and it is asking me to select the system administrator avatar at top right corner, then select impersonate user. I am not seeing this, am I looking in the incorrect spot? I click on my initials and do not see any...
Hi there, I am brand new to the ServiceNow world. Following the lesson on the University portal. I am stuck on the validation of the List and Filters exercise. I have completed the task as suggested, but it's not validating correctly.
Why Can't i able to login into Instance Lab Sesion..it is showing invalid username and password everything.
Hello. I need help to implement below. Please get in touch with me if anyone can help. Deliver end to end integration using integration huboAuth token refreshDelta logic loadError Queue + retry mechanismMonitoring dashboard
Hello,I previously created my ServiceNow Learning account using my corporate email address:firstname.lastname@company.comDuring that time, I successfully obtained the following certifications:CSA (Certified System Administrator)CAD (Certified Applic...
