Hi Team,I am working on a ServiceNow Now Learning lab where the validation is failing with the following questions:Is the list filtered to only display active incidents?Is the list sorted so that Priority 1 – Critical incidents appear at the top?Was ...
We are looking to integrate Lumos with ServiceNow for user and HR profile creation.Lumos team is saying that they have pre-built connector to integrate with ServiceNow to create users directly in sys_user table, and don't have any scope to set stagin...
Hi everyone,I’m trying to understand the backend logic behind a message shown in Employee Center.When the Employee Center portal (sp_portal record) is set to Inactive, users see the following message on access:I would like to know:Which OOTB script o...
Hello, I am trying to complete a task and it is asking me to select the system administrator avatar at top right corner, then select impersonate user. I am not seeing this, am I looking in the incorrect spot? I click on my initials and do not see any...
Hi there, I am brand new to the ServiceNow world. Following the lesson on the University portal. I am stuck on the validation of the List and Filters exercise. I have completed the task as suggested, but it's not validating correctly.
Why Can't i able to login into Instance Lab Sesion..it is showing invalid username and password everything.
Hello. I need help to implement below. Please get in touch with me if anyone can help. Deliver end to end integration using integration huboAuth token refreshDelta logic loadError Queue + retry mechanismMonitoring dashboard
Hello,I previously created my ServiceNow Learning account using my corporate email address:firstname.lastname@company.comDuring that time, I successfully obtained the following certifications:CSA (Certified System Administrator)CAD (Certified Applic...
Anyone could help implementing Risk Bow-Tie in ServiceNow IRM. Please refer to the attached image as an example of a Risk Bow-Tie, which includes the following components:1. Controls (preventive = 4 and Mitigative = 3)2. Event or Risk Event = Maritim...
Where is the content from previous KNowledge events stored? is there a central spot?
Hi ServiceNow Experts Team , We have a requirement to handle the IT VS HR live agent Chats using the Now assist in Virtual Agent . I have come across one approach of creating a custom topic and handle the live agent queues based on the user input f...
Hi Community,Can someone please help explain the use and impact of the following ServiceNow system properties? com.glide.cs.debug.topicblocklogging.enabledsa.ie.log.service_cache_severity_levelsa.ie.log.ie_severity_levelcom.glideapp.servicecatalog.l...
Hi everyone,I’m a fresher currently practicing ServiceNow labs around role-based access, and I’ve run into a few questions that I’d love to get some guidance on:Inherited vs. Direct RolesIf a user is assigned a role directly and also inherits the sa...
Is the list filtered to only display active incidents? Was the list sorted so that the Priority 1-Critical incidents show up at the top of the list? Was the List Editor used to modify the State field for 10 Priority 1-Critical Incident records?
When a user submits an Incident from the Employee Center portal, the Incident is created and goes to Awaiting Approval for one-level approval (Assignment Group Manager).After approval, it moves to In Progress.I want to know:How to edit/customize Inci...
