Hi,
I have my PDI in Zurich release with MFA registered with microsoft authenticator in my old mobile, Which I cant use now, Can anyone clarify how I can reset to have it added to my new mobile, I can't see any option available in pop up window below, Thanks
Hi @Vishnu kumar R ,
To login your PDI and in the screenshot you shared click on the "Try another way to verify" and send the authentication code to your email address
Re-setup and reconfiguration of MFA -
1. once logged in pdi using above shared solution
2. left navigator type- multi like below screenshot -
and select- user multi factor setup and select the system user(admin)
3. open the user and related list clicked on the "configure multifactor authentication" and
clicked on the "setup authentication app" ,
4. it will show QR code scan using authenticator app
screenshot-
If you found my response helpful, please mark it as helpful and accept it as the solution.
Thank you
Nawal Singh
