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Join the CommunityInterested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!
Hello SNUG Members! It's not too late to register for the upcoming World Forum in Chicago. I wanted to share some event highlights: 1. Australia Release in Motion- demos and sessions reflect what's in production NOW! See real workflows and use...
Hello Chicago SNUG Community! We're excited to begin planning our next Chicago ServiceNow User Group Live Event this November and are looking for customers who would like to participate. There are several ways to get involved: Present a 30-minute...
Hello SNUG members! I'd like to personally invite you to World Forum Chicago on October 6, 2026 at the McCormick Place. It's a completely free, one-day event where you'll discover new ways to put AI to work — for your team and your business. Worl...
Good morning Chicago SNUG, When will we know if we are allowed to attend this meeting? I already registered and received an email saying my ability to attend was being reviewed. I received that email a week ago. Thanks, Alex Upmann
Hi everyone, I’m working on improving Predictive Intelligence for incident routing (predicting Assignment Group) and would appreciate some advice. Right now, I’ve built a classification solution using NLP on the Short Description and Description fiel...
Hello SNUG Members! We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Con...
Hello SNUG Members! I am excited to invite you to attend Knowledge 2026! If you have not done so already, register to attend the event to access Agenda Builder on Tuesday, April 7th. If attending, please visit me at the Expo in the community ar...
I need a field which calculates the difference between 2 dates. Is there a way for an ITIL user to do this in the report interface; or do I need a developer to do some type of coding, or add this as a field in the INC table?
Hello SNUG Members! We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year. A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...
Don’t miss the chance to interact with ServiceNow customers and experts at the Chicago SNUG on Monday, December 15th! Your success with ServiceNow is the core focus of every SNUG meeting. Whether you’re new to ServiceNow or a long-time customer, t...
Why Attend? At the Chicago SNUG, you’ll have the chance to: Learn from fellow ServiceNow customers and hear what’s working for themGet important updates from ServiceNow expertsConnect with local peers who are solving the same challenges as youExplor...
Hello SNUG Members! You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertaine...
Hello SNUG Members! Share your stories and expertise alongside other AI experts, innovators, and creators at the 2026 Knowledge event! We have streamlined the submission process to align the deadlines and milestones for both Knowledge and Creator...
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mxm84
Mega Explorer
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sarahbrooks
Giga Explorer
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rachaelpuckett
Giga Explorer
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Karen Canavan
ServiceNow Employee
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shruti758865
Tera Contributor
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Join us to make our million member community even better. Create your free account and make the world work better for everyone.
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